As a nationally recognized pioneer, North Memorial Hospice has been leading the way for over 25 years with an abiding commitment to helping individuals live every day fully and completely throughout the final stages of life's journey.

Hospice is a compassionate way of providing health care to individuals coping with a life-threatening illness. At North Memorial Hospice, we care for both patients and their families by providing services wherever an individual resides:

At home
In a skilled nursing or assisted living facility
On the Hospice and Palliative Care Inpatient Unit at North Memorial Medical Center
At the North Memorial Residential Hospice (or other hospice residences).

Relief of a patient's physical symptoms is our first priority. That is why the most advanced symptom control and pain management methods are used. Yet, hospice care goes far beyond simply meeting one' s physical needs. It also involves emotional and spiritual support for patients and families. Patients are encouraged to live each day to the fullest and to embrace the love of family and friends. Our staff meets the needs of patients and their loved ones with skill and sensitivity.

Home Care
Home is the place that is so essential and important all of our lives. Even when faced with serious illness, hospice patients can be in the comfort of their own home. The North Memorial Hospice Home Care staff provides support, knowledge, teaching, and care to those who desire living at home and their families.

Skilled Nursing and Assisted Living Facilities
Our Hospice Home Care staff provides visits and brings symptom management expertise, to patients in the skilled nursing and assisted living facilities. North Memorial Hospice staff work hand-in-hand with the facility staff, sharing the goal of providing physical, emotional and spiritual support for the residents and their families.

Inpatient Hospice and Palliative Care Unit
Working with your physician, the Inpatient Unit staff addresses issues such as the adjustment to changing physical conditions, medication needs, symptom control and care requirements. Patients and their families will experience a calm and reassuring atmosphere, a welcoming environment and experienced staff with knowledge of what can increase comfort. Care is tailored to the individual needs of patients and families.

Residential Hospice
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This eight-bed Residential Hospice is located on two acres of lake property on Upper Twin Lake, in Brooklyn Center. It is a welcoming and inviting home in the community for patients who need 24-hour care, are no longer able to care for themselves, have no family to provide the care, or prefer a more intimate, home-like atmosphere outside of their own residence. The eight private rooms all have a view of the lake, a private bathroom and are equipped with a sofa sleeper for family members' comfort. Care is provided by skilled hospice specialists. These specialists address concerns and provide 24 hour nursing care, allowing family members to focus on the role of being a family member.

Our Hospice Team

The interdisciplinary hospice team works with the patient and their family to create a personalized plan of care for both patients and families. The plan of care will address physical, emotional and spiritual needs with a focus on comfort.

Depending upon the unique and individual needs of the patient, hospice care team members may include:

Attending physician
Hospice Medical Director
Nurse
Social Worker
Chaplain
Home Health Aides
Family Support Coordinator
Massage Therapist
Music Therapist
Volunteer
Skilled Nursing or Assisted Living Facility Staff
Inpatient Hospice and Palliative Care Unit Staff at North Memorial Medical Center
North Memorial Residential Hospice (or other Residential Hospice) Staff

These dedicated and highly trained professionals provide the physical, emotional and spiritual support and care, needed for caregivers.

Services Offered

Visits by trained hospice nurses, social workers, chaplains, home health aides, volunteers and therapists
Nurses available 24 hours a day, seven days a week to answer questions by phone and make visits as needed
Social workers who can provide emotional support to the patient and their family members
Coordination of community services and resources
Advanced symptom control and pain management methods
Massage and music therapy for relief of symptoms
Trained volunteers to provide patient with companionship, support and respite for the caregiver
Education and bereavement support for families and caregivers

North Memorial Hospice is a Medicare-certified hospice program, licensed by the State of Minnesota and accredited by the Joint Commission on Accreditation of American Healthcare Organizations.

Hospice Volunteers

Trained volunteers are highly valuable team members providing services to our patients and their families. These supervised volunteers care for our patients and their families in a variety of ways:
Respite for caregivers. Offering time to sit with the patient while family takes time to run errands, attend necessary appointments or get some needed rest.
Socialization for the patient. Offering time to play board games, cards, read, write letters, go for walks, converse or just sit quietly with patients. Accompanying patients to various activities or events within the skilled nursing or assisted living setting.
Emotional support. Offering conversation and practicing good listening skills with patients in all of the hospice care settings.
Hospitality. Greeting and welcoming family members and visitors at the North Memorial Residential Hospice.
Administrative. Assisting with mailings and special projects.

To learn more about how you can make a difference as a hospice volunteer, call (763) 520-4305.

Commonly Asked Questions About Hospice

When should a decision to begin hospice care be made and who should make it?
At any time during a life-limiting illness, it is appropriate to discuss all of the patient's care options including hospice, so that informed decisions can be made. Patients and family members can discuss hospice care at any time with their physician, other health care professionals, clergy or friends. For questions about whether or not hospice care is appropriate, please contact us at (763) 520-3917.

Is hospice care only for cancer patients?
No. Anyone whose illness is known to be life limiting and whose life expectancy is less than six months is eligible for hospice care. Many patients we serve have a non-cancer diagnosis such as end stage heart disease, lung disease, renal failure or liver disease.

How is hospice care paid for?
Hospice services are paid for by Medicare, Medical Assistance, HMOs and most private health insurance plans. North Memorial Hospice staff will work with each patient and family to identify payer sources.

Do I have to stop seeing my own physician?
No. Patients are encouraged to continue receiving care from their attending physician. North Memorial Hospice will work with your personal physician to coordinate an individualized care plan.

Why choose North Memorial Hospice?
Our experienced team of professionals has been caring for terminally ill patients and their families since 1980. Nationally recognized for its innovation and exceptional care, North Memorial Hospice is Medicare certified, accredited by the Joint Commission on Accreditation of Healthcare Organizations, a member of the Hospice Minnesota Organization, and licensed by the State of Minnesota.

Guidelines for North Memorial Hospice Admissions

The patient must meet the following criteria:
Patient has diagnosis of a life limiting illness, usually six (6) months or less as certified by their physician.
Patient desires hospice care.
Patient lives in the North Memorial Hospice service area of Minneapolis and surrounding suburbs. Call the Intake and Referral Nurses at 763.520.3917 to clarify.
Patient will have a primary contact person who will be responsible for decision making if the patient is no longer able.

North Memorial Residential Hospice

When Tranquility and the Comforts of Home Matter Most
4201 58th Avenue North
Brooklyn Center, MN 55429
Phone: 763.537.3944

Leading in Experience
Dedicated to the principles of comfort, dignity, and choice, North Memorial Residential Hospice is the first of its kind: owned and operated by a Medicare-certified program and staffed 24-hours a day with skilled nurse professionals-many certified in hospice and palliative care and experienced in managing even the most complex medical needs.

Since 1997, we have been offering a welcoming home for hospice patients who benefit from around-the-clock care. And families cherish the peace and comfort provided by the beauty and harmony of nature within the warmth and security of our hospice community.

Discover What Matters Most at North Memorial Residential Hospice
Exceptional, personalized care by certified hospice and palliative care professionals all day, all night, every day.
Large, private bedroom suites that include linen, personal laundry, full housekeeping services, in-room phone, TV/VCR, access to a whirlpool bath.
Fireplace, library, children's outdoor play area, sun room, family-style dining room, and centrally-located open-air kitchen with 24-hour coffee, tea and snacks.
Individualized menus for residents prepared fresh daily to satisfy unique tastes, preferences, and dietary requirements.
An idyllic setting with weeping willows and walking paths, a restful gazebo and dozens of geese, ducks, deer, and other wildlife friends of nature-only minutes from wherever you are in the Twin Cities.

Uncompromising Quality of Care, Comparably Priced
Patients and families become part of our Residential Hospice community of certified nurses, doctors, social workers, chaplains, and dozens of other highly trained professionals and experienced volunteers. Daughters, sons, spouses, grandchildren, friends-even pets-can come together to remember and reflect, to care and comfort, knowing that the physical and emotional needs of the entire family have been safely entrusted to our skilled and compassionate staff.

Medications, medical equipment, and the services of our interdisciplinary hospice team typically qualify under the Medicare Hospice Benefit or other insurance coverage-just as they would if provided in your own home, a skilled nursing, or assisted living facility. Room and board is the responsibility of the patient/family (some long term care policies may cover). Our hospice staff is available to discuss costs and payment options. If interested in learning more about our Residential Hospice, please call (763) 537-3944.

To learn more about the full range of hospice services provided by North Memorial Hospice, please call our Intake and Referral Nurses at (763) 520-3917.

To learn more about the North Memorial Residential Hospice, please call (763) 537-3944.

North Memorial Hospice
3500 France Ave North, Suite 101
Robbinsdale, MN 55422
Hospice: (763) 520.5770
Intake and Referral Nurses: (763) 520.3917
Residential Hospice: (763) 537-3944

Hospice Minnesota