COVID-19 vaccine updates: What you need to know now

We understand you may have several questions as to when the COVID-19 vaccine will be available to you or your loved ones. We continue to follow the phased approach for the COVID-19 vaccine as outlined by the Minnesota Department of Health.  

Who is eligible to receive the COVID-19 vaccine now? 

Current vaccination eligibility:  

  • Be an existing North Memorial Health customer AND
  • Be age 65 years and older   

 Due to the high demand from our customers, and the limited supply of vaccines available, we began a random selection process for inviting eligible customers to schedule appointments. For those customers selected at random, appointments will be scheduled on a firstcome basis.  

To keep our customers and community safe, all vaccinations are administered by appointment only. We do not accept walk-ins. For all other existing customers, we ask for your patience. As we receive additional vaccine supply from the State of Minnesota, we will be offering appointments to more customers. 

covid-19 vaccine

Let us help answer your questions

When can I receive a COVID-19 vaccine?

When vaccine doses become available to us, we will begin to administer the vaccine per direction from the Minnesota Department of Health. We have a limited supply of the vaccine available and will contact our customers as they are eligible. Please do not reach out to your clinic or provider – we will contact you when you are eligible to schedule your vaccination.  

What vaccines are approved for use?

Currently, two vaccines are authorized and recommended to prevent COVID-19. Pfizer-BioNTech COVID-19 vaccine and Moderna’s COVID-19 vaccine. The Pfizer-BioNTech COVID-19 vaccine is recommended for people age 16 years and older. It consists of two shots given in the muscle of the upper arm, 17-25 days apart.  The vaccine from Moderna is recommended for people age 18 years of age and older. It is also two doses, given one month apart. 

North Memorial Health is administering the Pfizer-BioNTech vaccine at this time. 

Can I sign up or be put on a list to get one of the vaccines?

No, We are currently offering appointments to eligible customers through our random selection process only. Each phase of distribution is fluid based upon vaccine supply. The Minnesota Department of Health’s website will have the most up-to-date information for who’s eligible. 

Where can I get the COVID-19 vaccine?

Vaccination for North Memorial Health customers is currently taking place at the following location for eligible customers only (following a random selection process): 

North Memorial Health COVID-19 Vaccination Site – Brooklyn Center
6100 Shingle Creek Crossing
Brooklyn Center, MN 55430

If you are not a North Memorial Health customer, you can go to the Minnesota Department of Health website to find a vaccine location near you.

What if I am not in a priority group but I have a lot of risk factors and I believe I should be prioritized. Who can I talk to about getting prioritized?

You can call the Minnesota Department of Health Helpline at 651-297-1304 or 1-800-657-3504.

Is the COVID-19 vaccine safe?

All the COVID-19 vaccines being used have gone through rigorous studies to ensure that they are as safe as possible. 


 Learn more:

Centers for Disease Control and Prevention 

Minnesota Department of Health

How can I learn more about the vaccines?

The Centers for Disease Control and Prevention (CDC) has robust information about the ever-changing vaccine environment.

Once I receive the first dose of the vaccine, when and how will my second dose be scheduled?

At the time of your first vaccination appointment, you will be asked to schedule your second dose for a date of service 17-25 days after your first vaccination. Please ensure you are available during that period. Vaccination available only by appointment.

Can I bring someone with me for my appointment?

The safety of our customers and team is our top priority. For customers requiring assistance with their visit – visitors are limited to one healthy individual.

Will I be billed for the COVID-19 vaccine?

You should not receive a bill for your COVID-19 vaccination. The vaccine itself is supplied by the federal government at no charge. There is an administering billing code that will be charged to your insurance (including Medicare and Medicaid) but is mandated to be covered at 100% and should not lead to a patient responsibility or cost sharing. If you do not have insurance, the expense for this administering will be covered by the HRSA fund if it is verified you do not have insurance coverage.

I am a North Memorial Health customer 65 and older. Why didn’t I receive an invite?

Due to the high demand from our customers for the COVID-19 vaccine, and the limited supply available, we are using a random selection process to invite eligible customers to schedule their COVID-19 appointment. We will contact you when you have been randomly selected for an opportunity to schedule your COVID-19 vaccine.

Can I transfer my vaccine invitation to someone else?

You cannot transfer your invitation. Our system will only allow scheduling of eligible North Memorial Health customers who have been selected at random to receive invites. If the person you wanted to transfer your invitation to is an eligible customer, they will be notified by email, text or phone once they have been randomly selected to schedule.