Emergency Services

We're Your Emergency Contact

When the worst happens, we are at our best. We have the sharpest skills and finest resources to treat you immediately. Between the Emergency Care Center at Maple Grove Hospital and the Emergency Department at North Memorial Health Hospital, we coordinate care and share physicians and resources for consistently exceptional results. Together, we treat more than 100,000 customers a year, but you are never just a number: You’re our priority. Our multidisciplinary team works with you to get you back to your multilayered, yet very singular life, stat.

Emergency-Trauma-Illustration

The North Memorial Health Advantage

  • We have two exceptional, experienced emergency departments between North Memorial Health Hospital and Maple Grove Hospital: Our board-certified emergency physicians and nurses provide care to nearly 110,000 people every year, 24/7.
  • Both North Memorial Health Hospital and Maple Grove Hospital emergency departments are used as models for other emergency departments nationwide.
  • Between the North Memorial Health Air Care and Ambulance Services and our two hospitals, we can efficiently transport and effectively treat you. You can take comfort in knowing we train to make emergencies our every day.
  • North Memorial Health Hospital is a Level I Adult and Level II Pediatric Trauma Center. We have the resources to treat nearly every possible injury.
  • Our Emergency Care Center at Maple Grove Hospital offers the finest community hospital emergency care and integrates seamlessly with North Memorial Health Hospital when needed.
  • We like taking care of you, and you like it, too: We consistently rate above the 80th percentile for customer satisfaction.

group of nurses in emergency room

  • Our experienced caretakers recognize significant illnesses quickly. We’re proud of our organization and ability to drop everything and treat you the way you would like to be treated: compassionately and efficiently.
  • A real emergency room is nothing like the ones you see on TV, but we do play a starring role in getting you stabilized. We’re highly trained from head to toe, and will do everything we can to get you on the road to recovery.

North Memorial Health Air Care

With more than 4,500 service requests a year, North Memorial Health Air Care responds to emergencies and quickly transports customers in Minnesota and parts of Wisconsin, Iowa, and the Dakotas to the medical facility that can best serve them.

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North Memorial Health Ambulance

North Memorial Health has 105 ambulances and 780 trained team members that work 24/7 to care for people in need of emergency care and transport them to the appropriate medical facility.

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Trauma Care

Great healthcare goes beyond those critical first moments in the emergency room. Our trauma program has a 97 percent survival rate, thanks to our expert staff and incredible resources. See how we help you heal.

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Care Team

Our highly trained experts empower you with the knowledge and the support you need to get the healthcare you want.

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Craig Matticks headshot

Craig A. Matticks, MD, FACEP

Emergency Medicine
I aim to investigate and provide recommendations on how customers should manage their health care concerns.
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Elizabeth Aslesen headshot

Elizabeth Aslesen, PA-C

Emergency Medicine
It is my honor to partner with my customers and help them make informed medical decisions.
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Laura Berg headshot

Laura J. Berg, MD, FAAEM, FACEP

Emergency Medicine
I'm committed to providing our elders the best care possible.
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Todd Gengerke headshot

Todd R. Gengerke, MD

Emergency Medicine
I believe in a common sense, practical approach to care using evidence-based medicine.
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Kristin Schaefer headshot

Kristin Schaefer, MD

Emergency Medicine
I strive to deliver exceptional service and compassionate care to all our customers.
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Emily Vogel headshot

Emily E. Vogel, MD

Emergency Medicine
I’m focused on customer-centered care.
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Dominic Marcuccio headshot

Dominic Marcuccio, PA-C

Emergency Medicine
I’m honest, hardworking and trustworthy.
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Kurt Hessen headshot

Kurt Andrew Hessen, MD, ABEM

Emergency Medicine
I believe in the importance of a good follow up plan and long term health management goals.
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Matthew Rau headshot

Matthew Rau, MD

Emergency Medicine
I enjoy working with customers and their families to provide the best care possible.
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Marc Conterato headshot

Marc Richard Conterato, MD

Emergency & Trauma, Pre-hospital Medicine
I treat and respect others as I would like to be treated.
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Michael Bond headshot

Michael Bond, MD

Emergency Medicine
I encourage customer and family input when making medical care decisions.
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Patrick Lilja headshot

G. Patrick Lilja, MD, FACEP

Emergency Medicine
I focus on providing the best care to customers with acute medical problems.
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Heidi Walz headshot

Heidi Walz, MD

Emergency Medicine
I enjoy taking care of customers of all ages and from all backgrounds.
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Ben Dolan headshot

Ben J. Dolan, MD

Emergency Medicine
I strive to inform and involve customers and their families as much as possible.
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Kelly Milkus headshot

Kelly M. Milkus, MD

Emergency Medicine
I try to help my customers feel empowered in their own health.
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Kady Webb headshot

Kady Webb, PA-C

Emergency Medicine
I value the input of my customers.
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