Emergency Services

We're Your Emergency Contact

When the worst happens, we are at our best. We have the sharpest skills and finest resources to treat you immediately. Between the Emergency Care Center at Maple Grove Hospital and the Emergency Department at North Memorial Health Hospital, we coordinate care and share physicians and resources for consistently exceptional results. Together, we treat more than 100,000 customers a year, but you are never just a number: You’re our priority. Our multidisciplinary team works with you to get you back to your multilayered, yet very singular life, stat.

Emergency-Trauma-Illustration

The North Memorial Health Advantage

  • We have two exceptional, experienced emergency departments between North Memorial Health Hospital and Maple Grove Hospital: Our board-certified emergency physicians and nurses provide care to nearly 110,000 people every year, 24/7.
  • Both North Memorial Health Hospital and Maple Grove Hospital emergency departments are used as models for other emergency departments nationwide.
  • Between the North Memorial Health Air Care and Ambulance Services and our two hospitals, we can efficiently transport and effectively treat you. You can take comfort in knowing we train to make emergencies our every day.
  • North Memorial Health Hospital is a Level I Adult Trauma Center that also takes care of children. We have the resources to treat nearly every possible injury.
  • Our Emergency Care Center at Maple Grove Hospital offers the finest community hospital emergency care and integrates seamlessly with North Memorial Health Hospital when needed.
  • We like taking care of you, and you like it, too: We consistently rate above the 80th percentile for customer satisfaction.

group of nurses in emergency room

  • Our experienced caretakers recognize significant illnesses quickly. We’re proud of our organization and ability to drop everything and treat you the way you would like to be treated: compassionately and efficiently.
  • A real emergency room is nothing like the ones you see on TV, but we do play a starring role in getting you stabilized. We’re highly trained from head to toe, and will do everything we can to get you on the road to recovery.

Ambulance Services patient transfer

Ambulance Services

As the largest hospital-based air and ground service in the country, North Memorial Health is committed to getting patients to the appropriate care setting safely and quickly to ensure the best possible clinical outcomes. Our Air Care team responds to more than 6,000 service requests a year, and our Ambulance team is accredited by the Commission on Accreditation of Ambulance Services—the gold standard in the industry.

Learn more about ambulance services

Trauma Care

Great healthcare goes beyond those critical first moments in the emergency room. Our trauma program has a 97 percent survival rate, thanks to our expert staff and incredible resources. See how we help you heal.

Learn More about trauma care

Care Team

Our highly trained experts empower you with the knowledge and the support you need to get the healthcare you want.

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Holly Schrupp Berg headshot

Holly Schrupp Berg, MD

Emergency Medicine
I'm committed to providing the highest quality acute medical and trauma care for customers of all ages.
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Elizabeth Aslesen headshot

Elizabeth Aslesen, PA-C

Emergency Medicine
It is my honor to partner with my customers and help them make informed medical decisions.
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Ann Raymond headshot

Ann Raymond, MD

Emergency Medicine
I strive to calm anxiety and quickly care for my customers.
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Heidi Walz headshot

Heidi Walz, MD

Emergency Medicine
I enjoy taking care of customers of all ages and from all backgrounds.
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Kristin Schaefer headshot

Kristin Schaefer, MD

Emergency Medicine
I strive to deliver exceptional service and compassionate care to all our customers.
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Justin Dyer headshot

Justin Dyer, MD

Emergency Medicine
My approach to emergency medicine takes the whole person into account.
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Kelly Milkus headshot

Kelly M. Milkus, MD

Emergency Medicine
I try to help my customers feel empowered in their own health.
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Leonardo Saavedra headshot

Leonardo A. Saavedra, MD, FACEP

Emergency Medicine
I am committed to providing the best quality emergency care.
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Kurt Hessen headshot

Kurt Andrew Hessen, MD, ABEM

Emergency Medicine
I believe in the importance of a good follow up plan and long term health management goals.
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Craig Matticks headshot

Craig A. Matticks, MD, FACEP

Emergency Medicine
I aim to investigate and provide recommendations on how customers should manage their health care concerns.
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Patrick Lilja headshot

G. Patrick Lilja, MD, FACEP

Emergency Medicine
I focus on providing the best care to customers with acute medical problems.
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Shelby Rubin headshot

Shelby Rubin, PA-C

Emergency Medicine
I provide care for the whole person, not just the disease.
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Cody Soyk Headshot

Cody Soyk, MD

Emergency Medicine
I strive to provide customer-centered care in an emergency situation.
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Chris Borger headshot

Chris Borger, MD

Emergency Medicine
I provide compassionate care to all our emergency customers.
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Joseph Burkett headshot

Joseph Burkett, MD

Emergency Medicine
I take a thorough and compassionate approach with all my customers.
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Nicholas Busch headshot

Nicholas J. Busch, MD

Emergency Medicine
I provide customer-centered care in an emergency.
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