Emergency Services

We're Your Emergency Contact

When the worst happens, we are at our best. We have the sharpest skills and finest resources to treat you immediately. Between the Emergency Care Center at Maple Grove Hospital and the Emergency Department at North Memorial Health Hospital, we coordinate care and share physicians and resources for consistently exceptional results. Together, we treat more than 100,000 customers a year, but you are never just a number: You’re our priority. Our multidisciplinary team works with you to get you back to your multilayered, yet very singular life, stat.

Emergency-Trauma-Illustration

The North Memorial Health Advantage

  • We have two exceptional, experienced emergency departments between North Memorial Health Hospital and Maple Grove Hospital: Our board-certified emergency physicians and nurses provide care to nearly 110,000 people every year, 24/7.
  • Both North Memorial Health Hospital and Maple Grove Hospital emergency departments are used as models for other emergency departments nationwide.
  • Between the North Memorial Health Air Care and Ambulance Services and our two hospitals, we can efficiently transport and effectively treat you. You can take comfort in knowing we train to make emergencies our every day.
  • North Memorial Health Hospital is a Level I Adult and Level II Pediatric Trauma Center. We have the resources to treat nearly every possible injury.
  • Our Emergency Care Center at Maple Grove Hospital offers the finest community hospital emergency care and integrates seamlessly with North Memorial Health Hospital when needed.
  • We like taking care of you, and you like it, too: We consistently rate above the 80th percentile for customer satisfaction.

group of nurses in emergency room

  • Our experienced caretakers recognize significant illnesses quickly. We’re proud of our organization and ability to drop everything and treat you the way you would like to be treated: compassionately and efficiently.
  • A real emergency room is nothing like the ones you see on TV, but we do play a starring role in getting you stabilized. We’re highly trained from head to toe, and will do everything we can to get you on the road to recovery.

North Memorial Health Air Care

With more than 4,500 service requests a year, North Memorial Health Air Care responds to emergencies and quickly transports customers in Minnesota and parts of Wisconsin, Iowa, and the Dakotas to the medical facility that can best serve them.

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North Memorial Health Ambulance

North Memorial Health has 105 ambulances and 780 trained team members that work 24/7 to care for people in need of emergency care and transport them to the appropriate medical facility.

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Trauma Care

Great healthcare goes beyond those critical first moments in the emergency room. Our trauma program has a 97 percent survival rate, thanks to our expert staff and incredible resources. See how we help you heal.

Learn More about trauma care

Meet Your Healthcare Co-Pilots

Our highly trained experts empower you with the knowledge and the support you need to get the healthcare you want.

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Christopher McCoy headshot

Christopher M. McCoy, MD

Emergency Medicine
I provide acute emergency medical care to customers of all ages and I have a special interest in orthopedic injuries.
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Chad Roline headshot

Chad E. Roline, MD

Emergency Medicine
I strive to provide personalized, compassionate care.
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Shannon Billington Headshot

Shannon Billington, MD

Emergency Medicine
I have a holistic approach to medicine.
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Craig Matticks headshot

Craig A. Matticks, MD, FACEP

Emergency Medicine
I aim to investigate and provide recommendations on how customers should manage their health care concerns.
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Nicholas Busch headshot

Nicholas J. Busch, MD

Emergency Medicine
I provide customer-centered care in an emergency.
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Kurt Hessen headshot

Kurt Andrew Hessen, MD, ABEM

Emergency Medicine
I believe in the importance of a good follow up plan and long term health management goals.
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Lauren Carroll Headshot

Lauren Carroll, MD

Emergency Medicine
I strive to provide compassionate, customer-centered care.
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Chris Borger headshot

Chris Borger, MD

Emergency Medicine
I provide compassionate care to all our emergency customers.
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Jennifer Lee headshot

Jennifer Lee, MD

Emergency Medicine
I strive to provide thoughtful, compassionate care for all, whenever the unexpected arises.
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John Lyng headshot

John Lyng, MD, FACEP, FAEMS, NRP

Emergency Medicine, EMS
I’m passionate about caring for customers in an emergency.
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Lane Patten headshot

Lane Patten, MD

Emergency Medicine
I listen to my customers strive to ensure they are treated with respect and compassion on what may be the worst day of their lives.
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Todd Gengerke headshot

Todd R. Gengerke, MD

Emergency Medicine
I believe in a common sense, practical approach to care using evidence-based medicine.
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Leonardo Saavedra headshot

Leonardo A. Saavedra, MD, FACEP

Emergency Medicine
I am committed to providing the best quality emergency care.
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Katie Vogt headshot

Katie Vogt, MD

Emergency Medicine
I treat customers with respect, compassion and kindness – the way I would want my family to be treated.
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Cody Soyk Headshot

Cody Soyk, MD

Emergency Medicine
I strive to provide customer-centered care in an emergency situation.
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Kelly Milkus headshot

Kelly M. Milkus, MD

Emergency Medicine
I try to help my customers feel empowered in their own health.
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