Emergency Services

We're Your Emergency Contact

When the worst happens, we are at our best. We have the sharpest skills and finest resources to treat you immediately. Between the Emergency Care Center at Maple Grove Hospital and the Emergency Department at North Memorial Health Hospital, we coordinate care and share physicians and resources for consistently exceptional results. Together, we treat more than 100,000 customers a year, but you are never just a number: You’re our priority. Our multidisciplinary team works with you to get you back to your multilayered, yet very singular life, stat.

Emergency-Trauma-Illustration

The North Memorial Health Advantage

  • We have two exceptional, experienced emergency departments between North Memorial Health Hospital and Maple Grove Hospital: Our board-certified emergency physicians and nurses provide care to nearly 110,000 people every year, 24/7.
  • Both North Memorial Health Hospital and Maple Grove Hospital emergency departments are used as models for other emergency departments nationwide.
  • Between the North Memorial Health Air Care and Ambulance Services and our two hospitals, we can efficiently transport and effectively treat you. You can take comfort in knowing we train to make emergencies our every day.
  • North Memorial Health Hospital is a Level I Adult Trauma Center that also takes care of children. We have the resources to treat nearly every possible injury.
  • Our Emergency Care Center at Maple Grove Hospital offers the finest community hospital emergency care and integrates seamlessly with North Memorial Health Hospital when needed.
  • We like taking care of you, and you like it, too: We consistently rate above the 80th percentile for customer satisfaction.

group of nurses in emergency room

  • Our experienced caretakers recognize significant illnesses quickly. We’re proud of our organization and ability to drop everything and treat you the way you would like to be treated: compassionately and efficiently.
  • A real emergency room is nothing like the ones you see on TV, but we do play a starring role in getting you stabilized. We’re highly trained from head to toe, and will do everything we can to get you on the road to recovery.

North Memorial Health Air Care

Aircare helicopter illustration

With more than 4,500 service requests a year, North Memorial Health Air Care responds to emergencies and quickly transports customers in Minnesota and parts of Wisconsin, Iowa, and the Dakotas to the medical facility that can best serve them.

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North Memorial Health Ambulance

Illustration of North Memorial Health ambulance

North Memorial Health has 105 ambulances and 780 trained team members that work 24/7 to care for people in need of emergency care and transport them to the appropriate medical facility.

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Trauma Care

Great healthcare goes beyond those critical first moments in the emergency room. Our trauma program has a 97 percent survival rate, thanks to our expert staff and incredible resources. See how we help you heal.

Learn More about trauma care

Care Team

Our highly trained experts empower you with the knowledge and the support you need to get the healthcare you want.

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Clare Sercombe headshot

Clare T. Sercombe, MD, FACEP

Emergency Medicine
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Matthew Rau headshot

Matthew Rau, MD

Emergency Medicine
I enjoy working with customers and their families to provide the best care possible.
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Kristin Schaefer headshot

Kristin Schaefer, MD

Emergency Medicine
I strive to deliver exceptional service and compassionate care to all our customers.
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Holly Schrupp Berg headshot

Holly Schrupp Berg, MD

Emergency Medicine
I'm committed to providing the highest quality acute medical and trauma care for customers of all ages.
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Jeff Vespa headshot

Jeff Vespa, MD

Emergency Medicine
I aim to create reassurance and trust by providing care in a compassionate manner.
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Elizabeth Aslesen headshot

Elizabeth Aslesen, PA-C

Emergency Medicine
It is my honor to partner with my customers and help them make informed medical decisions.
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Brett Wieker headshot

Brett Wieker, MD

Emergency Medicine
I deliver common sense care.
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Cameron Berg headshot

Cameron K. Berg, MD, FACEP, FAAEM

Emergency Medicine
I always makes myself available to offer emotional support – regardless of the severity or complexity of the situation.
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Patrick Lilja headshot

G. Patrick Lilja, MD, FACEP

Emergency Medicine
I focus on providing the best care to customers with acute medical problems.
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Emily Vogel headshot

Emily E. Vogel, MD

Emergency Medicine
I’m focused on customer-centered care.
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Todd Gengerke headshot

Todd R. Gengerke, MD

Emergency Medicine
I believe in a common sense, practical approach to care using evidence-based medicine.
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Christopher Palmer headshot

Christopher John Palmer, MD

Emergency Medicine
I enjoy caring for customers of all ages with emergency conditions.
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Thomas Rossini headshot

Thomas Joseph Rossini, MD

Emergency Medicine
I care for every customer in the same manner, regardless of age, who they are, or where they come from.
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Amy Smith Headshot

Amy Smith, PA-C

Emergency Medicine
I strive to make the customer comfortable.
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Jeffrey Elder headshot

Jeffrey Elder, MD, FACEP

Emergency Medicine
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Robert Deisz headshot

Robert Deisz, MD

Emergency Medicine
I feel it is important to communicate with customers and families in a way that helps relieve the stress of an ER visit.
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