Please call: 763-581-CARE

Our customer service representatives and nurses are available for anyone, anytime, to help schedule an appointment and answer health-related questions.

• North Memorial Health Hospital:
  Please call our main line at 763-520-5200, and ask for the customer by first and last name.  You will be connected to the customer’s room.
• Maple Grove Hospital:
  Please call our main line at 763-581-1000, and ask for the customer by first and last name.  You will be connected to the customer’s room.

You can make an appointment online or you may also call 763-581-CARE (2273) for more information about how you can find a primary care provider at North Memorial Health.
Make an Appointment

If your insurance provider allows you to visit a specialist without a referral from a primary care doctor, you can search providers to learn what their process is to schedule an appointment.
Search our care options and services

You can schedule a vaccine appointment online or call 763-581-CARE (2273).
SCHEDULE VACCINE APPOINTMENT

If you have a question about a bill, please call 763-581-4480 or 866-358-2644.

Paperless billing statements are electronic billing statements sent through MyChart.

North Memorial Health transitioned customers with a MyChart account to paperless billing in March 2023. If you have a MyChart account, you’ll be notified of new billing statements through email and MyChart, no longer via mail. Only those with a MyChart account can receive electronic statements.

Learn more about paperless billing

General information and job openings can be found by visiting our careers page.
Learn more about career opportunities

Information about volunteering at North Memorial Health and volunteer applications are available on our volunteers page.
Learn more about volunteer opportunities

We participate in many public and private insurance networks and will bill any insurance provider. However, since even single insurance companies can offer many different levels of coverage, we encourage everyone to contact their insurance company to find out if North Memorial Health is included their particular network. Contact phone numbers are often found on your insurance card or your insurance website.

1. Download the authorization form
2. Fill out and send:
   • To release records from North Memorial Health Hospital or Maple Grove Hospital, you can fax it to 763-581-4447 or mail it to:
     North Memorial Health
     ATTN: Health Information Management
     3300 Oakdale Ave. N, Robbinsdale, MN 55422
   • To release records from a North Memorial Health Clinic, you can fax or mail it. Visit a clinic location page for fax and address information.

Learn More about accessing health records

Questions about birth certificates should be directed to the Hennepin County Government Center. Call 612-348-8240.

For questions about MyChart registration or to resolve lockouts, please call your clinic for assistance.

Access MyChart
Search our clinic locations

If you have questions or concerns regarding the quality of care you received at one of our facilities, please contact a Patient Representative.

• North Memorial Health Hospital: 763-581-0780, available Mon-Fri 8 a.m. to 4:30 p.m.
• Maple Grove Hospital: 763-581-1025, available Mon-Fri 8 a.m. to 4 p.m.
• Clinics, Urgent Care, Urgency Center, Ambulance and Air Care Services: 763-581-4654