The care you need,
virtually anywhere
As your health family, North Memorial Health is committed to helping you get the care you need when you need it. That’s why we now offer stay home care through virtual visits.
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763-581-CARE
Schedule your virtual doctor visit now
From virtual video visits to in-person care, North Memorial Health is here for you. Now there are more ways than ever to receive the care that you need, when and where you need it.
Is English your second language? Ask us about our interpreter services Availability may vary by language.
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Start a North Memorial Health Virtual Visit
A certified provider receives and reviews your information and symptoms to provide a diagnosis that is unique to your care needs.
Get a diagnosis, treatment plan and prescription within 24 hours.
- Virtual visits should only be used to request treatment for non-urgent conditions such as cough, red eye, urinary problems, heartburn, diarrhea, sinus problems, vaginal discharge/irritation, or skin concerns. If you have an urgent need to see a medical provider, please contact your clinic by phone. For medical emergencies, please call 911 immediately.
- Available seven days a week from 8 a.m. -7 p.m. through MyChart.
Payment and Insurance:
- A $40 fee will be pre-authorized on your credit card but only applied if a health condition is diagnosed and treated online. Payment is required upon diagnosis.
- North Memorial Health does not submit virtual visit bills to your insurance. Insurance reimbursement varies by plan.
To start, sign in to your North Memorial Health MyChart account:
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Don't have a North Memorial Health MyChart account?
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Questions? If you have issues setting up a new account, call 763-581-CARE.
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Schedule a North Memorial Health primary care virtual visit
Speak with a provider in real time, to assess your primary care symptoms and connect you with the care you need. Call to schedule one of the following appointment types:
- Telephone visits are available five days a week from 8 a.m. to 5 p.m. and can quickly connect you with a provider. Contact your clinic to identify if the care you need can be delivered over the phone.
- Video visits are available for acute medical conditions, chronic conditions, Medicare annual wellness visits and more. Video visits are available five days a week from 8 a.m. to 5 p.m. with select North Memorial Health Clinic family medicine or internal medicine providers.
Our video visits are held using Zoom. To participate you will need the following:- Access to the internet from a private/secured source
- A home computer or mobile device
- Camera and microphone on your device (computer, tablet, smartphone)
- Video Visits Customer Guide
Download patient guide
Call to set up a virtual visit: