We Treat Customers Better
Our mission—empowering our customers to achieve their best health—exemplifies our commitment to look at healthcare differently. But even more importantly, we look at you, the customer, differently. We believe that healthcare can be better and this is what really drives us. At North Memorial Health, you have a voice and we listen. You have health goals and we have the knowledge and the tools to help you get there. Even when illness or injury steals your strength, we will not let it steal your power. We believe when you’re engaged and informed, you will have better health and a better life.
Empowering Our Customers
North Memorial Health started as a single hospital in 1954 by a doctor that wanted to do things differently—do things better. Today, that inventive spirit continues throughout our 26 specialty and primary care clinics, home care offerings, medical transportation services and two hospitals—North Memorial Health Hospital and Maple Grove Hospital—not to mention the 450+ care providers and 5,000+ team members that are dedicated to delivering a more connected experience for our customers. By providing better experiences, where you are in control, you can live your most vibrant life. We know good health is at the root of our well-being, but can a healthcare system make healthcare…healthier? We say yes.See Our Locations
J. Kevin Croston, MD
Chief Executive Officer
Dr. J. Kevin Croston was appointed Chief Executive Officer for North Memorial Health in April 2015. He is a general surgeon, specializing in traumatic injury. Dr. Croston joined North Memorial Health in 1993. Prior to his appointment as CEO, he served as the President of Population Health & Ambulatory Services and served as Chief Medical Officer, overseeing North Memorial Health’s physician organization.
Chief Financial Officer
Aaron Bloomquist was appointed Chief Financial Officer for North Memorial Health in 2015. Bloomquist oversees all financial activities at North Memorial Health including financial planning, revenue cycle management, accounting, payer contracting and treasury. Prior to joining North Memorial Health, Bloomquist served as Vice President, ACO & Payer Strategy for HealthEast.
Kelsey Brodsho, JD
Chief Compliance Officer
Kelsey Brodsho joined North Memorial Health in 2016 as Chief Compliance Officer. Brodsho leads North Memorial Health’s corporate compliance program, ensuring corporate compliance with state and governmental healthcare regulations. Prior to joining North Memorial Health, Brodsho served as Associate General Counsel at Hennepin County Medical Center.
President & Chief Ambulatory Officer
Jennifer Close joined North Memorial Health in 2016. Close oversees planning and operations for North Memorial Health’s primary care and specialty care clinics, as well as ambulance services. Prior to joining North Memorial Health, Close served as Senior Vice President of Ambulatory Services at the University of Chicago.
Chief Executive Officer, Maple Grove Hospital
As Chief Executive Officer at Maple Grove Hospital, Andy Cochrane oversees all operations at Maple Grove Hospital. Cochrane has been Chief Executive Officer at Maple Grove Hospital since it opened in 2009. Prior to joining North Memorial Health, Cochrane was Chief Executive Officer of Methodist Willowbrook Hospital in Houston, Texas.
Chief Administrative Officer
Samantha Hanson joined North Memorial Health in 2017 as Chief Administrative Officer. Hanson leads shared services teams to ensure integration and optimization of these functions in service of team member and customer experience throughout the system. She oversees IT, Human Resources, Marketing & Business Development, Customer Experience and Medical Affairs. Prior to joining North Memorial Health, Hanson served as Chief Human Resources Officer at Children’s Minnesota.
Andrew Houlton, MD
Chief Medical Officer
Dr. Andrew Houlton was appointed Chief Medical Officer at North Memorial Health in 2017. As Chief Medical Officer, Dr. Houlton is responsible for clinical quality and safety within the system and also directs physician leadership development. Dr. Houlton has been a physician with North Memorial Health since 1998. Most recently, Dr. Houlton was Vice President of Medical Affairs at North Memorial Health Hospital and served in this capacity since 2013.
Vice President, Development
Kent Spaulding joined North Memorial Health in 2014 as Vice President of Development and Chief Development Officer. Spaulding leads fundraising, strategy and outreach efforts of North Memorial Health Foundation as well as volunteer services for the system. Prior to joining North Memorial Health, Spaulding served in outreach and fundraising leadership roles at Minnesota State, Mankato, the University of Minnesota and Ridgeview Medical Center.
Chief Information Officer – VP Information Services
Pat Taffe joined North Memorial Health in 2002. As Chief Information Officer – Vice President, Information Services, Taffe is responsible for information service, including information technology, health information management, call center operations and information privacy and security. Prior to joining North Memorial Health, Taffe was Chief Information Officer and Vice President, Information Technology at ChroniMed, Inc.
Chief Innovation Officer
Karl Thomas joined North Memorial Health in 2016 as Chief Innovation Officer. Thomas leads strategies that reinforce North Memorial Health’s commitment to ensuring that customers have the best experience possible. Thomas came to North Memorial Health from Hilton Worldwide where he was Senior Director of the Hampton Brand Global Culture and Internal Communications.
President, North Memorial Health Hospital
Jeff Wicklander is President of North Memorial Health Hospital. Wicklander was appointed president in 2014 and oversees all hospital operations and customer care at North Memorial Health Hospital in Robbinsdale. Previously, Wicklander was Vice President of Patient Care – Chief Nursing Officer at United Hospital.
Board of Directors
Mike Steinhauser, Chair
Scott Colson, MD
Kevin Croston, MD
Robert Prentiss, Jr
Betty Pakzad, MD
At North Memorial Health, we’re on a mission to change healthcare. We’re delivering unmatched customer service and empowering our customers throughout the Twin Cities to achieve their best health. Interested in getting to know us better or joining our team?