Welcome, Providers
Your one-stop-shop for all the news and tools you can use to improve customer experience, connect with resources and keep yourself informed at North Memorial Health.
Quick Links:
Affiliates & ACO Partners
At North Memorial Health, one of our most important values is maintaining great relationships. We are proud to partner with many of the finest primary care and specialty care provider practices in the Twin Cities. Many of our affiliates also partner with us in North Collaborative Care, our independent, not-for-profit Accountable Care Organization (ACO). Working together, we improve the quality of care for our community, provide great customer experience, and deliver high-quality, low-cost care to the customers we share and serve.
North Collaborative Care:
North Memorial Health
Tools & Resources
Our go-to virtual file cabinet that helps you do your job right.
Refer or Admit Customer
Call us anytime through our simplified call system, North Memorial Health Hospital One Call. We answer 24/7 and stay on the line with you until you’re connected to the right resource.
North Memorial Health Hospital One Call
1-800-230-2413
North Memorial Health Hospital One Call is available for:
- Emergent and trauma referrals
- Direct admits
- Emergent provider-to-provider consult needs
Direct Hospital Admissions: North Memorial Health Hospital
To schedule a direct admit, call North Memorial Health Hospital One Call:
1-800-230-2413.
- From 06:00 to 20:00, direct admissions customers check in at the Ambulatory Surgery Center on Floor 1 of the hospital atrium.
- After 20:00 on weekdays and on weekends, direct admit customers check in at the Emergency Department.
- Please instruct customers to tell the triage nurse that they are arriving as a “direct admit.”
Learn more about our Direct Admit Process
Specialty Referrals
To find or refer to a North Memorial Health-employed or affiliated specialist, use our Find a Doctor tool.
Oral and Maxillofacial Surgery
For more information, call 763-581-5360
To refer a customer, complete the form below and fax to: 763-581-5361
Referral Form
Maternal Fetal Medicine
Call or fill out the referral form:
Phone: 763-581-5140
Referral Form
Request Transportation
Please note: This page is intended only for use of first responders and healthcare professionals requesting medical air or ground transportation for their customers. If you are a customer with a medical emergency, please dial 911.
North Memorial Health Medical Transportation
- Air Care Dispatch
1-800-247-0229
Flight transportation available 24/7 to any location in Minnesota, Wisconsin, Iowa, and/or North and South Dakota - Ambulance transportation or transfer and wheelchair van transportation
1-800-667-8421 or 763-581-2897 - General questions about North Memorial Health Air Care or Ambulance? Please email northambulance@northmemorial.com or call 763-581-9900 (all locations).
Ambulance & Air Transport Request Form
Download Printable Map
Download Physician Certification Statement
Provider Guide
A comprehensive guide to North Memorial Health services and offerings. Get to know us better by browsing the provider guide. Or, if you prefer, request a hard copy of the guide below.
Browse the Guide
Request a Copy
Useful Tools & Must Reads
Required Learning
How we create a safe and caring environment for our customers and team members.
Available downloads:
- Annual Required Education for North Memorial Health Hospital team members
- Annual Required Education for Maple Grove Hospital Team Members
- Compliance Required Training
- Data Security Required Training
- Fraud, Waste, Abuse Prevention Required Training
- Information Privacy Required Training
- Restraint or Seclusion Policy
- Maple Grove Hospital Medical Staff Bylaws
- North Memorial Health Hospital Medical Staff Bylaws
- North Memorial Ambulatory Surgery Center of Maple Grove Bylaws
- Suboxone Education Document for Professional Staff
- Suboxone Education Attestation for Professional Staff
Library Services
North Memorial Health’s Medical Library supports the care, educational and research needs of providers, clinic staff, team members, customers and their families. Professional medical librarians are available to provide high-quality information resources and services for evidence-based decision making. Please feel free to contact us at 763-581-4740, or email library@northmemorial.com.
Apply for Privileges
The medical staff office at North Memorial Health provides credentialing and privileging for providers who care for customers at our hospitals, clinics and outpatient centers.
How to Apply:
North Memorial Health and Maple Grove Hospital:
Contact the credentialing office at either initialcredentialing@northmemorial.com or by calling 763-581-4850 during business hours.
Key Contact Information
24/7 Physician Consult Line: 1-800-230-2413
Direct Admit Line: 1-800-230-2413
Air Care Dispatch Line: 1-800-247-0229
Emergency Department Fax: 763-581-9771
North Memorial Health Hospital Medical Staff Office: 763-581-4280
Provider Services: 763-581-0970 or email provider.services@northmemorial.com
North Memorial Health Medical Library: 763-581-4740 or email library@northmemorial.com
Epic Mobile Apps
To use Epic on a mobile device:
- First download Epic Haiku for iPhone, Epic Haiku for Android devices, or Epic Canto for iPad.
- Then choose the appropriate Epic application to configure it for use.
Careers, Education, & Clinical Research
North Memorial Health prides itself on providing a welcoming, tight-knit professional atmosphere, and empowers its team members to arm themselves with the knowledge and know-how to continue and improve upon our already-superlative standards of care.
Our programs are approved by the Minnesota Medical Association (through the AMA) and the Wisconsin Nurses Association (through the ANCC), and meet standards set by the National Registry of Emergency Medical Technicians.
North Memorial Health also seeks approval from other professional organizations for approved continuing education when programming is relevant for those groups.
Use our online registration tool to view detailed information about courses we offer.
North Memorial Health is committed to offering every team member the opportunity for purposeful work, professional and personal growth, and positive change. Matching you with the right practice opportunity is important to us. Through a personalized recruitment experience, we will help you find a facility that supports your personal and professional goals.
The North Memorial Health Department of Pharmacy Services provides care in the inpatient setting 24/7 and uses a decentralized pharmacy model.
The North Memorial Health Human Research Protections Program (HRPP) is responsible for protecting the rights, safety, and welfare of customers participating in research occurring at North Memorial Health and ensuring compliance with applicable regulations and policies. The North Memorial Health Research Office guides and supports the offices and programs that make up the HRPP and serves as the point of contact for investigators or sponsors conducting research at NMH. North Memorial Health does not maintain its own Institutional Review Board (IRB) and relies on external IRBs for all non-exempt research.
If you have questions about clinical research at North Memorial Health, contact the Research Office at Research.Office@northmemorial.com.
Meet the Latest Care Team Colleagues
Laura Jacobson, PA-C
Adam Herkert, PA-C
Mary Bernton, MD
Carrie Karssen, LICSW
Abby Hanson, APRN, CNP
Christine Hedstrom, MPH, PA-C
Robert Schneidewend, DO, MS
Kenneth Aduba, MD, MPH
Katie Clabo, AG-ACNP, CNP
