Welcome, Providers

Your one-stop-shop for all the news and tools you can use to improve customer experience, connect with resources and keep yourself informed at North Memorial Health.
Quick Links:
Request Transportation
Refer or Admit Customer
Professional Education & Careers

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Robotic Surgery

Thoracic Robotic Surgery: Strength in Numbers

North Memorial Health is improving the way thoracic surgery is done, and doing a lot more with less. That is: Less recovery time, less hospital time, less pain, less scarring, less blood loss. That’s the good you get from combining sophisticated robotic technology with an expert team.

Read More

Affiliates & ACO Partners

At North Memorial Health, one of our most important values is maintaining great relationships. We are proud to partner with many of the finest primary care and specialty care provider practices in the Twin Cities. Many of our affiliates also partner with us in North Collaborative Care, our independent, not-for-profit Accountable Care Organization (ACO). Working together, we improve the quality of care for our community, provide great customer experience, and deliver high-quality, low-cost care to the customers we share and serve.

North Collaborative Care:

North Memorial Health

North Clinic

Northwest Family Physicians

Stellis Health

Learn More

Tools & Resources

Our go-to virtual file cabinet that helps you do your job right.

Request Transportation

Please note: This page is intended only for use of first responders and healthcare professionals requesting medical air or ground transportation for their customers. If you are a customer with a medical emergency, please dial 911.
North Memorial Health Medical Transportation

Ambulance & Air Transport Request Form
Download Printable Map
Download Physician Certification Statement

Refer or Admit Customer

Call us anytime through our simplified call system, North Memorial Health Hospital One Call. We answer 24/7 and stay on the line with you until you’re connected to the right resource.
North Memorial Health Hospital One Call
1-800-230-2413
North Memorial Health Hospital One Call is available for:

  • Emergent and trauma referrals
  • Direct admits
  • Emergent provider-to-provider consult needs

Direct Hospital Admissions: North Memorial Health Hospital
To schedule a direct admit, call North Memorial Health Hospital One Call:
1-800-230-2413.

  • From 06:00 to 20:00, direct admissions customers check in at the Ambulatory Surgery Center on Floor 1 of the hospital atrium.
  • After 20:00 on weekdays and on weekends, direct admit customers check in at the Emergency Department.
  • Please instruct customers to tell the triage nurse that they are arriving as a “direct admit.”

Learn more about our Direct Admit Process

Specialty Referrals
To find or refer to a North Memorial Health-employed or affiliated specialist, use our Find a Doctor tool.

Oral and Maxillofacial Surgery
Call or fill out the referral form:
Phone: (763) 581-5360
Fax: (763) 581-5361

Referral Form

 

Provider Guide

A comprehensive guide to North Memorial Health services and offerings. Get to know us better by browsing the provider guide. Or, if you prefer, request a hard copy of the guide below.
North Memorial Health Guide to Services
Browse the Guide
Request a Copy

Useful Tools & Must Reads

Required Learning
How we create a safe and caring environment for our customers and team members.
Available downloads:

Library Services
North Memorial Health’s Medical Library supports the care, educational and research needs of providers, clinic staff, team members, customers and their families. Professional medical librarians are available to provide high-quality information resources and services for evidence-based decision making. Please feel free to contact us at 763-581-4740, or email library@northmemorial.com.

Apply for Privileges

The medical staff office at North Memorial Health provides credentialing and privileging for providers who care for customers at our hospitals, clinics and outpatient centers.

How to Apply:

North Memorial Health:
Contact the medical staff office at either medical.staff.office@northmemorial.com or by calling 763-581-4280 during business hours.
Maple Grove Hospital:
See Application Instructions

Key Contact Information

24/7 Physician Consult Line
1-800-230-2413
Direct Admit Line
1-800-230-2413
Air Care Dispatch Line
1-800-247-0229
Emergency Department Fax
763-581-9771
North Memorial Health Hospital Medical Staff Office: 763-581-4280
Provider Services: 763-581-0970 or email provider.services@northmemorial.com
Physician & Advanced Practice Recruitment Contacts

North Memorial Health Medical Library:
763-581-4740, or email library@northmemorial.com

Careers, Education, & Clinical Research

North Memorial Health prides itself on providing a welcoming, tight-knit professional atmosphere, and empowers its team members to arm themselves with the knowledge and know-how to continue and improve upon our already-superlative standards of care.

Professional Education

Our programs are approved by the Minnesota Medical Association (through the AMA) and the Wisconsin Nurses Association (through the ANCC), and meet standards set by the National Registry of Emergency Medical Technicians.
North Memorial Health also seeks approval from other professional organizations for approved continuing education when programming is relevant for those groups.
Use our online registration tool to view detailed information about courses we offer.

Learn More about Professional Education

Career Opportunities

North Memorial Health is committed to offering every team member the opportunity for purposeful work, professional and personal growth, and positive change. Matching you with the right practice opportunity is important to us. Through a personalized recruitment experience, we will help you find a facility that supports your personal and professional goals.

Learn More about Career Opportunities

Clinical Research

Institutional Review Board:  Investigators who wish to conduct research at North Memorial Health Hospital or those affiliated with the hospital who wish to use the services of the North Memorial Health Hospital Investigational Review Board can download the application.

Learn More about Clinical Research

Pharmacy Practice Residency

The North Memorial Health Department of Pharmacy Services provides care in the inpatient setting 24/7 and uses a decentralized pharmacy model.

Learn More about Pharmacy Practice Residency

Meet the latest care team colleagues and co-pilots.

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Mark R. Mount, MD

Ear, Nose & Throat (ENT)
I am respectful of my customers' concerns and strive to understand their prior experiences.
View Full Bioof Mount, Mark R.
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Elyse Fox, CNP

Pain Management
I empower each customer to make the best decisions that supports their healing process, restoring function, and improving quality of life.
View Full Bioof Fox, Elyse M.
Mary Helmin Headshot

Mary K. Helmin, LICSW, PsyD, LP

Mental Health
I focus on finding the best course of action to help customers on a healthy path toward a bright future.
View Full Bioof Helmin, Mary K.
Kathryn Wilson Headshot

Kathryn Wilson, PA-C

Urgent Care
I am passionate about educating customers on their care and developing a treatment plan that best suits their lifestyle.
View Full Bioof Wilson, Kathryn
Rachel Stanchfield Headshot

Rachel Stanchfield, PA-C

Urgent Care
I believe that the best care comes from directly involving customers in their health plan.
View Full Bioof Stanchfield, Rachel
Cassandra Parker Headshot

Cassandra G. Parker, DNP, APRN, CNP

Heart & Vascular
I partner with my customers to help them reach their goals and enhance their quality of life.
View Full Bioof Parker, Cassandra G.
Ryan O'Hare Headshot

Ryan W. O'Hare, DO

Mental Health
I enjoy empowering customers be more involved in their care by providing education on diagnosis and prognosis.
View Full Bioof O’Hare, Ryan W.
Shannon Christopherson Headshot

Shannon Christopherson, PA-C

Ear, Nose & Throat (ENT)
I enjoy the ability to partner with customers and the physician to provide compassionate care.
View Full Bioof Christopherson, Shannon
Kyle Nelson headshot

Kyle Nelson, MD

Neurosurgery
I enjoy helping customers with complex neurosurgical issues.
View Full Bioof Nelson, Kyle
Laura Stanz headshot

Laura Stanz, PA-C

Dermatology
I work together with my customers to develop effective treatment plans.
View Full Bioof Stanz, Laura
Steven-Bentz

Steven D. Bentz, MD

Family Medicine
I especially enjoy seeing multiple members of the same family.
View Full Bioof Bentz, Steven
Boettger Headshot

Amanda A. Boettger, MMS, PA-C

Urgent Care
I strive to provide competent and compassionate care to every customer I serve.
View Full Bioof Boettger, Amanda
Andrew Wiechman Headshot

Andrew J. Wiechman, APRN, CNP

Family Medicine
I build relationships with customers so we can develop achievable care plans together.
View Full Bioof Wiechman, Andrew