Welcome, Providers

Your one-stop-shop for all the news and tools you can use to improve customer experience, connect with resources and keep yourself informed at North Memorial Health.
Quick Links:

Refer or Admit Customer

Request Transportation
Professional Education & Careers

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Affiliates & ACO Partners

At North Memorial Health, one of our most important values is maintaining great relationships. We are proud to partner with many of the finest primary care and specialty care provider practices in the Twin Cities. Many of our affiliates also partner with us in North Collaborative Care, our independent, not-for-profit Accountable Care Organization (ACO). Working together, we improve the quality of care for our community, provide great customer experience, and deliver high-quality, low-cost care to the customers we share and serve.

North Collaborative Care:

North Memorial Health

Voyage Healthcare

Northwest Family Physicians

Stellis Health

Learn More

Tools & Resources

Our go-to virtual file cabinet that helps you do your job right.

Refer or Admit Customer

Call us anytime through our simplified call system, North Memorial Health Hospital One Call. We answer 24/7 and stay on the line with you until you’re connected to the right resource.
North Memorial Health Hospital One Call
1-800-230-2413
North Memorial Health Hospital One Call is available for:

  • Emergent and trauma referrals
  • Direct admits
  • Emergent provider-to-provider consult needs

Direct Hospital Admissions: North Memorial Health Hospital
To schedule a direct admit, call North Memorial Health Hospital One Call:
1-800-230-2413.

  • From 06:00 to 20:00, direct admissions customers check in at the Ambulatory Surgery Center on Floor 1 of the hospital atrium.
  • After 20:00 on weekdays and on weekends, direct admit customers check in at the Emergency Department.
  • Please instruct customers to tell the triage nurse that they are arriving as a “direct admit.”

Learn more about our Direct Admit Process

Specialty Referrals
To find or refer to a North Memorial Health-employed or affiliated specialist, use our Find a Doctor tool.

Oral and Maxillofacial Surgery
For more information, call 763-581-5360
To refer a customer, complete the form below and fax to: 763-581-5361
Referral Form

Maternal Fetal Medicine
Call or fill out the referral form:
Phone: 763-581-5140
Referral Form

Request Transportation

Please note: This page is intended only for use of first responders and healthcare professionals requesting medical air or ground transportation for their customers. If you are a customer with a medical emergency, please dial 911.
North Memorial Health Medical Transportation

Ambulance & Air Transport Request Form
Download Printable Map
Download Physician Certification Statement

Provider Guide

A comprehensive guide to North Memorial Health services and offerings. Get to know us better by browsing the provider guide. Or, if you prefer, request a hard copy of the guide below.

Browse the Guide
Request a Copy

Useful Tools & Must Reads

Required Learning
How we create a safe and caring environment for our customers and team members.
Available downloads:

Library Services
North Memorial Health’s Medical Library supports the care, educational and research needs of providers, clinic staff, team members, customers and their families. Professional medical librarians are available to provide high-quality information resources and services for evidence-based decision making. Please feel free to contact us at 763-581-4740, or email library@northmemorial.com.

Apply for Privileges

The medical staff office at North Memorial Health provides credentialing and privileging for providers who care for customers at our hospitals, clinics and outpatient centers.

How to Apply:

North Memorial Health and Maple Grove Hospital:
Contact the credentialing office at either initialcredentialing@northmemorial.com or by calling 763-581-4850 during business hours.

Key Contact Information

24/7 Physician Consult Line: 1-800-230-2413

Direct Admit Line: 1-800-230-2413

Air Care Dispatch Line: 1-800-247-0229

Emergency Department Fax: 763-581-9771

North Memorial Health Hospital Medical Staff Office: 763-581-4280

Provider Services: 763-581-0970 or email provider.services@northmemorial.com

North Memorial Health Medical Library: 763-581-4740 or email library@northmemorial.com

Epic Mobile Apps

To use Epic on a mobile device:

  1. First download Epic Haiku for iPhone, Epic Haiku for Android devices, or Epic Canto for iPad.
  2. Then choose the appropriate Epic application to configure it for use.

Careers, Education, & Clinical Research

North Memorial Health prides itself on providing a welcoming, tight-knit professional atmosphere, and empowers its team members to arm themselves with the knowledge and know-how to continue and improve upon our already-superlative standards of care.

Our programs are approved by the Minnesota Medical Association (through the AMA) and the Wisconsin Nurses Association (through the ANCC), and meet standards set by the National Registry of Emergency Medical Technicians.

North Memorial Health also seeks approval from other professional organizations for approved continuing education when programming is relevant for those groups.

Use our online registration tool to view detailed information about courses we offer.

Learn More about Professional Education

North Memorial Health is committed to offering every team member the opportunity for purposeful work, professional and personal growth, and positive change. Matching you with the right practice opportunity is important to us. Through a personalized recruitment experience, we will help you find a facility that supports your personal and professional goals.

Learn More about Career Opportunities

The North Memorial Health Department of Pharmacy Services provides care in the inpatient setting 24/7 and uses a decentralized pharmacy model.

Learn More about Pharmacy Practice Residency

The North Memorial Health Human Research Protections Program (HRPP) is responsible for protecting the rights, safety, and welfare of customers participating in research occurring at North Memorial Health and ensuring compliance with applicable regulations and policies. The North Memorial Health Research Office guides and supports the offices and programs that make up the HRPP and serves as the point of contact for investigators or sponsors conducting research at NMH. North Memorial Health does not maintain its own Institutional Review Board (IRB) and relies on external IRBs for all non-exempt research.

If you have questions about clinical research at North Memorial Health, contact the Research Office at Research.Office@northmemorial.com.

Meet the Latest Care Team Colleagues

Laura Jacobson

Laura Jacobson, PA-C

Family Medicine
I strive to build trust and provide collaborative, compassionate healthcare to customers of all ages.
View Full Bioof Jacobson, Laura
Adam Herkert

Adam Herkert, PA-C

Family Medicine
My goal is to educate and provide resources to meet each individual's health goals.
View Full Bioof Herkert, Adam
Mary Bernton

Mary Bernton, MD

Internal Medicine
I strive to treat everyone with dignity and respect during their time in the hospital.
View Full Bioof Bernton, Mary
Bruce Clark

Bruce Clark

Mental Health - Outpatient
View Full Bioof Clark, Bruce
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Carrie Karssen, LICSW

Mental Health - Inpatient
Fostering a supportive and nonjudgmental environment to help customers navigate through their mental health crisis.
View Full Bioof Karssen, Carrie
Abby Hanson

Abby Hanson, APRN, CNP

Trauma
I am dedicated to providing care that empowers customers to achieve their best health.
View Full Bioof Hanson, Abby
Christine Hedstrom

Christine Hedstrom, MPH, PA-C

Senior Health
I strive to educate and empower individuals to take an active role in their care.
View Full Bioof Hedstrom, Christine
Robert Schneidewend

Robert Schneidewend, DO, MS

Oncology, Hematology
As part of a holistic healthcare approach, I tailor treatment options to fit my customer’s goals and lifestyle.
View Full Bioof Schneidewend, Robert
Kenneth Aduba

Kenneth Aduba, MD, MPH

Hospital Medicine
I approach every individual with respect and compassion as we journey to wellness and health.
View Full Bioof Aduba, Kenneth
Katie Clabo

Katie Clabo, AG-ACNP, CNP

Hospital Medicine
I strive to listen to each individual's story and provide a holistic, caring approach.
View Full Bioof Clabo, Katie
Kim Oelhafen

Kim Oelhafen, MD, MPH

Hospital Medicine
I'm so grateful to be part of such an amazing, customer-centered team.
View Full Bioof Oelhafen, Kim