Privacy Policy

North Memorial Health Website Privacy Policy

This privacy policy sets out how North Memorial Health uses and protects any information that you provide when you use this website. This policy applies only to the information we collect from you on this website. It does not apply to information we collect from you through other channels, such as over the phone or in our facilities.

We protect health and medical information as required by federal and state privacy laws. If you are a North Memorial Health customer, please see our Notice of Privacy Practices for information about how we use your customer information.

This website is operated from within the United States (U.S.) and is intended for a U.S. audience.

North Memorial Health is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
North Memorial Health may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes. This policy is effective from March 23, 2017.

 

What we collect

We may collect the following types of personally identifiable information:

  • Name.
  • Contact information including email address.
  • Demographic information such as zip code, preferences and interests.
  • Other information relevant to your participation in a course, tour or event in the case of online class, event registration or consumer sweepstakes.

By using this website, you are consenting to the collection, use, and disclosure of your information as described in this policy.

 

What we do with the information we gather

We require this information to understand your needs and provide you with better service, and in particular for the following reasons:

  • Internal record keeping.
  • We may use the information to improve our products and services.
  • We may disclose information to third-parties who act for us or on our behalf. This information may be used or disclosed in aggregate or de-identified form.
  • If you do not exclude yourself as described below in “Controlling your personal information,” we may periodically send promotional email about new services, special events or other information which we think you may find interesting using the email address which you have provided.
  • We may use the information to help connect you with the most appropriate department, unit or individual based on your request.
  • We may use the information to customize the website according to your interests.
  • We may use or disclose information when we, in good faith, believe we must use or disclose information to comply with laws or regulations, including preventing or investigating crimes, as well as protecting the security of our website.
  • We may share or transfer your information if all or part of our business is sold, merged, dissolved, acquired, reorganized, or subject to a similar transaction.
  • We may share or use your information for any other legally permitted business purpose upon our sole discretion.

North Memorial Health reserves the right to retain information collected on this website as long as needed to provide services you request or as long as permitted by applicable law.  This privacy policy shall be governed under the laws of the State of Minnesota.

 

Email and Text Communications via Northmemorial.com

Email Communications
On Northmemorial.com, you can subscribe to receive email updates on topics related to our healthcare services. By providing your contact information through our website, you agree to receive promotional and educational emails about new services, special events, and other content that may interest you. You can choose to receive emails on as many topics as you’d like. If you wish to stop receiving these emails, you can easily unsubscribe at any time by clicking the unsubscribe link in any email or by updating your preferences through our preference center.

When you send us an email through links provided on our website, your message may be shared with the team member or expert best suited to address your concern. We aim to respond to all inquiries promptly. After we respond, your communication will either be archived or deleted, depending on the nature of your inquiry. Please note that emails sent through our site are not automatically encrypted, so it is possible that others may intercept or view these emails while they are being sent.

Text Messaging (SMS/MMS)
You can also subscribe to receive text messages from us about our healthcare services. By providing your phone number via forms on northmemorial.com, you agree to receive promotional and educational texts about new services, events, and more. You can subscribe to as many topics as you’d like. Please be aware that these text messages are not encrypted, and standard message and data rates may apply, with message frequency varying.

To stop receiving text messages, simply reply “STOP” to the most recent message. You’ll receive a final confirmation, and no further messages will be sent from that specific number. For additional assistance, you can reply with “HELP” or contact our North Memorial Health patient representatives by phone at 763-581-2273 or via email at ContactUs@northmemorial.com.

Please note that mobile carriers are not responsible for any delayed or undelivered messages.

 

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place appropriate physical, electronic and managerial procedures to safeguard and secure the information we collect online. Although we use reasonable measures to protect information, we cannot guarantee the security of information you provide through this website.

 

How we use cookies, pixels and other similar technology

A small file or “cookie” is placed on your computer’s hard drive from the web server when visiting a new website. This file allows websites to recognize returning visitors and save their language settings or login info preferences. By gathering and remembering your preferences, cookies enable web applications to respond to you individually and tailor their operations to your needs, likes, and dislikes.

At northmemorial.com, we use cookies and similar technology to ensure everything works well and to enhance your experience. They help us improve usability, analyze visitor use, and support in the administration of the website to ensure reliable function. Some cookies will share data and useful insights with our trusted third-party partners. However, it’s important to note that you have full control over the use of cookies. You can accept or decline them via our consent preference menu at any time. Please be aware that if you decline all or some categories, your website experience may be limited, and you may not be able to take full advantage of the website. Rest assured, a cookie in no way gives us access to your computer or any information about you other than the data you choose to share with us.

 

Links to other websites

Our website may contain links to enable you to visit other websites of interest easily. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide when visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.

 

Children’s privacy

We are committed to protecting the privacy of children. CHILDREN UNDER 13 ARE NOT PERMITTED TO USE THIS WEBSITE. We ask that children between the age of 13 and 18 obtain the permission of their parent or guardian before viewing our website. If you think that a child has provided us with personal information, please contact us. We will use reasonable efforts to delete this information. We are not liable for any unauthorized use of this website by minors.

 

Controlling your personal information

You may choose to restrict the collection or use of your personal information in the following ways:

  • Whenever you are asked to fill in a form on the website, look for the box that you can click to indicate that you do not want the information to be used by anybody for direct marketing purposes.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law.