Pharmacy
Pharmacy: Prescriptions for Success
North Memorial Health Pharmacy experts are team players. Through our three outpatient pharmacies—one on the Robbinsdale campus, one on the Maple Grove campus and one at the Robbinsdale Specialty Center—we work with both you and your care provider to get you the medication you need when you visit the doctor or hospital. We make sure your prescriptions are working and safe, answer your questions, and in general, make your pills easy to swallow.
Services & Programs
- Our pharmacies are integrated with North Memorial Health’s electronic health record, so our health providers get up-to-date information.
- We work with your care team to order refills or when you need help making prescriptions more affordable.
- We check for drug interactions and allergies.
- We work with your provider to submit prior authorization requests for medication coverage when necessary.
- We accept most insurance plans, flexible spending accounts, and health savings accounts.
- We provide refills by phone or through MyChart. In MyChart, you can request to renew a medication and view your medication history, all in one spot. For added convenience, download the MyChart mobile app.
- You do not need to be a North Memorial Health patient to fill your prescription; new and transfers welcome.
- Curbside delivery available at Robbinsdale and Maple Grove campuses.
- Free mail delivery of prescriptions to your home. Some restrictions or exclusions may apply.
Outpatient Pharmacy Locations:
North Memorial Health Pharmacy – Maple Grove
9825 Hospital Drive Maple Grove MN, 55369
The pharmacy is located inside the Maple Grove Medical Center. View campus map. Use entrance C. Parking available in the circular drive area. Walk in or call us at 763-581-9202 for curbside delivery.
Phone: 763-581-9200
Fax: 763-581-9205
Hours: Open Monday through Friday, 8 a.m. to 6 p.m.; Saturday and Sunday from 10 a.m. to 2 p.m.
North Memorial Health Pharmacy – Robbinsdale
3300 Oakdale Ave. Robbinsdale, MN 55422
The pharmacy is located on the East entrance of Robbinsdale Hospital. View campus map. Park in one of the two free parking spaces at the entrance and call us at 763-581-2100 for curbside delivery.
Phone: 763-581-2100
Fax: 763-581-2137
Hours: Open Monday through Friday, 7:30 a.m. to 6 p.m.; Saturday and Sunday from 9 a.m. to 3 p.m.
North Memorial Health Pharmacy – Specialty Center
3435 W. Broadway Robbinsdale, MN 55422
Phone: 763-581-2815
Fax: 763-581-2814
Hours: Open Monday through Friday, 9 a.m. to 5 p.m.
Prescription medications, over-the-counter drugs, herbal or homeopathic remedies: It can be hard to make sense of your medicine-cabinet contents. North Memorial Health’s Medication Therapy Management pairs you with a specially trained pharmacist to help you with your medications. The pharmacist will ensure you’ll take only the medicines you need, in the amount you need them, and when you need to take them. You’ll get the information you need to make the most of your medicine and live your best life.
North Memorial Health’s Department of Pharmacy Services provides care in the inpatient setting 24/7 and utilizes a decentralized pharmacy model.
Pharmacy clinical services include, but are not limited to:
- Pharmacokinetic monitoring of aminoglycosides and vancomycin
- Renal dose adjustment program
- Intravenous to oral medication conversion program;
- Therapeutic interchange program
- Warfarin dosing program
- Medication reconciliation
- Parenteral nutrition
- Antimicrobial stewardship
- Bariatric consults
- Transitional care consults
For qualifying Cancer Care, Infectious Disease and Rheumatology patients:
Patients may be assigned to a medication advocate who provides personalized, coordinated care to fit your needs.
Your advocate can:
- Help get medications(s) covered and approved by insurance
- Find financial assistance when co-pays are high
- Coordinate prescription refills and renewals
- Confirm if you want to pick up your medications or have them mailed to you
- Coordinate with North Memorial Health Pharmacy to have your medications ready
- Work with providers about your medication concerns
- Connect you with our clinical pharmacist to help handle any side effects and educate you about your medications
Call 763-581-6333
Residents in the PGY-1 Pharmacy Residency Program and PGY-2 Critical Care Pharmacy Residency programs at North – Robbinsdale Hospital are provided with countless opportunities to further their clinical knowledge with hands-on, high-quality didactic and clinical experiences. Residents also complete a quality improvement project, precept and provide in-services to pharmacy and other health care professionals among other activities throughout their residency year.
Medication Disposal Boxes
Practicing safe, legal and regular medicine disposals for expired and unused medications helps prevent medicine misuse and abuse. Conveniently dispose of your medications at one of our medication disposal boxes.
Disposal boxes are installed at both North Memorial Health Pharmacy locations. Medications can be placed in disposal boxes during pharmacy business hours.
North Memorial Health Pharmacy – Robbinsdale
North Memorial Health Pharmacy – Maple Grove
Accepted medications include:
- Unused or expired prescription medications
- Over-the-counter medications
- Pet medications
- Additional disposal options available. Please see pharmacy for details.
Sharps Disposal
Disposing of Sharps
Sharps are classified as needles, lancets and syringes. To prevent injury and the spread of disease, sharps must be properly stored and disposed of. Never throw loose sharps in the trash and never place a container containing sharps in a recycling bin. Here are a few safe options to properly dispose of sharps.
Drop-off Facilities
Drop-off facilities are free of charge and require proof of residency, such as a driver’s license. There are 2 drop-off locations in Hennepin County:
- Bloomington drop-off facility
South Hennepin Recycling and Problem Waste Drop-Off Center
1400 West 96th Street
Bloomington, MN 55431 - Brooklyn Park drop-off facility
Hennepin County Recycling Center and Transfer Station
8100 Jefferson Highway
Brooklyn Park, MN 55445
Mail-back Programs
Sharps can be mailed to licensed disposal companies. There is a fee for this service. Try one of the following:
- Medasend, Inc.: 1-800-200-3581
- Sharps Compliance, Inc.: 1-800-772-5657
- Stericycle, Inc.: 1-866-783-7422
More Information
In Minnesota, it is currently legal to put used sharps that are in a laundry detergent bottle with a lid into the garbage, however this is highly discouraged because of the injury and health risks it places on facility workers. It is best to use one of the options above for safe and effective disposal of used sharps.
To learn more about household hazardous wastes and collection programs, contact your county’s solid waste office.
Storage or Destruction of Sharps
Option 1 – Storing Needles in a Container
Store in a rigid, puncture-resistant plastic container with a screw-on lid. Empty laundry detergent bottles work well. You can also purchase a sharps disposal container at any of our pharmacy locations.
- Do not use glass containers, aluminum cans or coffee cans
- Label the empty container “Do Not Recycle: Household Sharps”
- Drop used needles into the container point-first
- Only fill container half full of needles and sharps
- Keep lid screwed on to prevent spills
- Do not put unused medicines contained in sharps (epi-pens) in containers
Option 2 – Destroy at Home
Needle Destruction Devices
You may choose to purchase a needle destruction device. Use this to destroy needles and lancets after each use. The device will melt your sharps into small metal balls that you may throw away in the garbage. Do not recycle.
Needle Cutter
These automatically store and cut needles and are useful while away from home. Cut needles should be disposed of at a sharps collection site or through a mail-back program.