Embedding Pharmacist in Clinical Workflow
One out of four customers prescribed specialty medications have been found to be noncompliant. This statistic is proof that adherence to medication regimens can often be a weak link in treatment programs. Many customers struggle with ongoing compliance, taking their medication sporadically or in a sub-optimal way.
Helping our customers with complex conditions and expensive medications is at the heart of North Memorial Health Pharmacy’s new partnership with Trellis Rx. Their technology enabled specialty pharmacy services ensure our customers receive personalized pharmacy services with high-touch coordination. Together, these improve adherence to treatment and result in better clinical outcomes.
Beginning in late 2018, our oncology and infectious disease customers began receiving expanded pharmacy service offerings due to our Trellis Rx partnership. Services include receiving their medication and education before they leave the clinic. These customers also have direct access to a pharmacist who helps coordinate, educate and support them to ensure they get the most out of their new medication regimen.
Liaisons also help manage insurance authorizations and coordinate with foundations, manufacturers’ assistance programs, and other financial resources to help oncology and infectious disease customers afford their medications. Also, filling their prescription(s) right at the North Memorial Pharmacy can eliminate the delays and inefficiencies that customers often experience when using a store or mail order specialty pharmacy. Learn more.
*Medication Adherence: The Elephant in the Room, U.S Pharmacist, Jan. 19, 2018, Jennifer Kim, PharmD, BCPS, BCACP, CPP; Kelsy Combs, PharmD; Jonathan Downs, PharmD; Frank Tillman III, PharmD Candidate.
We’d like to continue to be your go-to resource and partner for additional services for your customers. From simple to the most complex conditions, we connect you to the region’s finest specialists. See our Provider Guide to Services to see all that North Memorial Health has to offer.