Do You Need Urgent Care or Emergency Care?

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December 29, 2025

When you need care fast, we are here to help.

While our urgent care clinics and emergency departments both provide immediate care for symptoms that can’t wait, it’s helpful to know what can be treated at each location to reduce wait times and get you the care you need when you need it.

Call 911 or go to the nearest emergency room if you have a medical emergency.

Urgent Care or Emergency Care?

Urgent Care

Urgent care can help you with the following:

  • Cough, flu and sinus infection
  • COVID symptoms
  • Earaches
  • Laceration repair
  • Minor burns
  • Minor eye injuries, infections or irritations
  • Pneumonia and bronchitis
  • Sports injuries
  • Sprains, fractures and dislocations
  • Superficial abscesses
  • Urinary symptoms

Locations

Check wait times

 

Emergency Care

Our doors are open day or night, any day of the year for symptoms such as:

  • Abdominal pain, nausea, and vomiting
  • Burns
  • Chest pain
  • Diabetes/ blood sugar concerns
  • Difficulty breathing
  • Flank pain
  • Headache, dizziness, or fainting
  • Head injury
  • Stroke
  • Uncontrolled bleeding

Locations

Check wait times

Virtual Urgent Care

Call 763-581-CARE or log in to MyChart to schedule a same-day or next-day appointment to speak with a provider over a secure video connection on your computer or mobile device.

Virtual urgent care visits are only available to established primary care patients.

Common conditions treated:

  • Allergy symptoms
  • Athletes foot and fungal infections
  • Breast infection
  • COVID and influenza
  • Emergency contraception
  • Head lice
  • Heartburn, diarrhea, vomiting, and constipation
  • Motion sickness
  • Pink eye and stye
  • Sinus, upper respiratory, and cough
  • Skin concerns, rash, acne, and insect bites
  • Sore throat
  • STI screening
  • UTI symptoms
  • Vaginal discharge/irritation

Please note: We can only offer virtual urgent care visits to current North Memorial Health patients ages 12 or over who will be in Minnesota at the time of their visit. A MyChart account is required to conduct the virtual visit. Sign up for MyChart.

24/7 Call Center & Nurse Line

If you need assistance deciding which care type to choose, please call 763-581-CARE to reach our customer service representatives and nurses who are available for anyone, anytime, to answer health-related questions.

Symptom Checker

Use the Symptom Checker in MyChart to determine the severity of your symptoms, receive recommendations for care and schedule care if needed.

Check your symptoms