Annual list recognizes excellence in clinical outcomes, operational efficiency, patient experience, and financial health
North Memorial Health and Maple Grove Hospital have both been named to the 2022 Fortune/Merative 100 Top Hospitals® list. This is the first time that North Memorial Health system has been recognized with this honor in the small health systems category, and the fourth time Maple Grove Hospital has earned the designation as one of the top performing medium community hospitals in the U.S. The annual list was published by Fortune.
Merative, a data, analytics and technology partner for the health industry, has identified the top hospitals from a rigorous evaluation of 2,650 short-term, acute care, non-federal hospitals in the U.S. The annual list recognizes excellence in clinical outcomes, operational efficiency, patient experience, and financial health. Merative, formerly IBM Watson Health, established the list to help identify best practices that may help other healthcare organizations achieve consistent, balanced, and sustainable high performance.
“To have both North Memorial Health system and Maple Grove Hospital recognized for these awards is a tremendous honor and a reflection of our goals as a partner in health,” J. Kevin Croston, MD, CEO of North Memorial Health. “This achievement is thanks to our amazing team members who give their all every day for each and every customer that walks through our doors.”
North Memorial Health and Maple Grove Hospital each earned five-stars designations in operation efficiency and patient outcomes as well as four stars in clinical outcomes. Maple Grove Hospital additionally received four stars in financial health as part of the evaluation.
Recognition as one of the Fortune/Merative 100 Top Hospitals demonstrates North Memorial Health and Maple Grove Hospital’s ongoing commitment to prioritize patient-centered care. According to Merative, as compared to similar hospitals, the hospitals and systems included on the Fortune/Merative 100 Top Hospitals list had better results on key clinical and operational performance indicators. These include survival rates, patient complications, healthcare associated infections, 30-day mortality and 30-day hospital-wide readmission rates, length of stay, throughput in emergency departments, inpatient expenses, profitability and ratings from patients.
The Fortune/Merative 100 Top Hospitals lists also incorporates a community health measure into its ranking process. For the community health measure, hospitals were surveyed across three components: 1) assessing hospital contributions to community health as a provider of critical services for community health and preventive care; 2) identifying ways that hospitals contribute to community health as a community partner teaming up with local organizations to implement critical programs; and 3) focusing on ways that hospitals promote community health through their practices as anchor institutions supporting local economic and social progress. The community health measure is weighted equally with other ranking measures.
About North Memorial Health
At North Memorial Health, we are on a mission to change healthcare. We’re delivering unmatched customer service and empowering our customers throughout the Twin Cities to achieve their best health. North Memorial Health provides access to high-quality, low-cost care throughout the Twin Cities through its medical transportation services and two hospitals – North Memorial Health Hospital and Maple Grove Hospital. North Memorial Health Clinics which include primary care, specialty care and hospice are part of a joint venture with Blue Cross and Blue Shield of Minnesota that is transforming the healthcare experience for consumers. Across the North Memorial Health system, 900+ doctors and 5,000+ team members are dedicated to delivering a more connected experience for our customers.
About the Fortune/Merative 100 Top Hospitals® List
The Fortune/Merative 100 Top Hospitals list is determined using independent and objective research to analyze hospital performance. Organizations do not apply or pay for this honor or pay to promote their award. Award-winning hospitals serve as a model of excellence for the industry.
Merative is a data, analytics and technology partner for the health industry, including providers, payers, life sciences companies and governments. With trusted technology and human expertise, the company works with clients to drive real progress. Merative helps clients orient information and insights around the people they serve to improve healthcare delivery, decision making and performance. Formerly IBM Watson Health, Merative became a new standalone company as part of Francisco Partners in 2022.