North Memorial Receives NAAMTA Medical Transportation Accreditation



(Robbinsdale, MN – October 24, 2016) – North Memorial Health Care announced that it has received accreditation status from the National Accreditation Alliance of Medical Transport Applications (NAAMTA) for its air medical transportation services. To achieve this accreditation, North Memorial demonstrated compliance to defined standards, identified best practice procedures and demonstrated a culture of safety and teamwork. NAAMTA’s analysis includes process reviews, employee interviews and on-site evaluations, all of which were conducted using ISO 9001:2008 auditing.

“Our focus on providing the best Safety Management System (SMS) and patient care in the industry continues with our certifications in DNV and ISO 9001. Both certifications are globally recognized as a benchmark for health care accreditation – our two hospitals are also accredited using ISO standards, so this allows North Memorial Air Care to provide a seamless program that embraces a culture of high performance and continual improvement at it’s core,” said Pat Coyne, Vice President of Medical Transportation, North Memorial Health Care. “The NAAMTA accreditation follows an extensive, thorough review and showcases our experience professionals which include some of the area’s best pilots, mechanics, paramedics and nurses.”

The NAAMTA accreditation program is founded upon standards that focus on quality patient care and safety, while providing service-based consultative and educational processes, and established best practices. NAAMTA accreditation is recognized as a symbol of quality by industry peers, third-party payers, medical organizations, liability insurance companies, state and federal agencies and by the public.

NAAMTA is an accreditation standard-bearer for the medical transport industry, offering procedures that include guidelines for developing a system focused on transport safety, patient care, quality management, and continuous improvement. NAAMTA is globally recognized for its ISO 9001:2008 QMS certification and the implementation of quality practices in their accreditation program. NAAMTA’s certified quality management system is audited annually by PRI Registrar which is an ANSI-ASQ National Accreditation Board-approved Registrar accredited to certify organizations to a variety of management systems including ISO 9001.

NAAMTA has successfully made great strides in identifying key best practices to improve the standard of performance among EMS providers at the national and global levels. Through a dynamic approach to auditing and a vast array of web-based reporting and learning tools for members, NAAMTA distinguishes itself as an accreditation source interested in providing services to their members and work toward the improvement of medical transportation practices.