Emergency & Trauma

We're Your Emergency Contact

When the worst happens, we’re at our best. No matter how serious your emergency, we have the sharpest skills and finest resources to treat you immediately. Our Level I Trauma Center at North Memorial Health Hospital and Emergency Care Center at Maple Grove Hospital coordinate care and share physicians for consistently exceptional results. Together, our emergency, trauma, and surgery teams treat thousands of people a year, but you’re never just a number: You’re our priority. Our multidisciplinary team works with you to get you back to your multifaceted, yet very singular life, stat.

Emergency-Trauma-Illustration

The North Memorial Health Advantage

Emergency Departments

  • North Memorial Health Hospital is a Level I Adult and Level II Pediatric Trauma Center, which is the highest accreditation a trauma and emergency center can receive. That means we have the resources to treat every possible injury, making us a leader in trauma care.
  • We have two exceptional, experienced emergency departments: Our board-certified emergency physicians and nurses provide emergency and acute care to nearly 110,000 people every year.
  • Both North Memorial Health Hospital and Maple Grove Hospital emergency departments are used as models for other emergency departments nationwide. We designed for privacy and dignity with private rooms and quiet waiting spaces, as well as large critical-care spaces.
  • We strive to help you understand your visit and encourage your personal preferences when possible.
  • We’re fast and effective. Our emergency departments demonstrate some of the best heart and stroke care. We consistently open blocked coronary arteries even faster than national standards recommend.

Trauma Center

  • We are trusted, preferred trauma care providers. More than 75 locations in Minnesota and surrounding states refer trauma customers to North Memorial Health Hospital for care and 100 percent of our referring physicians would refer to us again.
  • We collaborate. Our trauma team and surgeons partner with advanced practice providers, nurses, pharmacists, dieticians, respiratory therapists, social services, Child Life Specialists, and more to help you make the best decisions about your care.
  • We lead. Our trauma services staff are leaders in injury prevention programs, teaching, research, community outreach, and provider education—and we track ourselves (and our success) against important state and national quality standards.

Team of doctors taking patient in for emergency surgery

Aircare helicopter illustration

North Memorial Health Air Care

With more than 4,500 service requests a year, North Memorial Health Air Care responds to emergencies and quickly transports customers in Minnesota and parts of Wisconsin, Iowa and the Dakotas to an appropriate medical facility.

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Illustration of North Memorial Health ambulance

North Memorial Health Ambulance

North Memorial Health has 125 ambulances and 780 trained team members that work quickly 24/7 to care for people in need of emergency care and transport them to the appropriate medical facility.

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Meet Your Healthcare Co-Pilots

Our highly trained experts empower you with the knowledge and the support you need to get the healthcare you want.

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Matthew Rau headshot

Matthew Rau, MD

Emergency & Trauma
I enjoy working with customers and their families to provide the best care possible.
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Kady Webb headshot

Kady Webb, PA-C

Emergency & Trauma
I value the input of my customers.
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Lane Patten headshot

Lane Patten, MD

Emergency & Trauma
I listen to my customers strive to ensure they are treated with respect and compassion on what may be the worst day of their lives.
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headshot silhouette

Leanne Carlson Goth, MA, LP

Crisis Management
I teach tools and skills that can lead to immediate harmony in the home.
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Michele Loor headshot

Michele M. Loor, MD

Emergency & Trauma
I work to deliver exceptional service and compassionate care to all our customers.
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Branden Kowal headshot

Branden J. Kowal, MD

Emergency & Trauma
I bring compassion to emergency and acute care settings.
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Craig Matticks headshot

Craig A. Matticks, MD, FACEP

Emergency & Trauma
I aim to investigate and provide recommendations on how customers should manage their health care concerns.
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Christopher McCoy headshot

Christopher M. McCoy, MD

Emergency & Trauma
I provide acute emergency medical care to customers of all ages and I have a special interest in orthopedic injuries.
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headshot silhouette

Amy Smith, PA-C

Emergency & Trauma
I strive to make the customer comfortable.
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Justin Dyer headshot

Justin Dyer, MD

Emergency & Trauma
My approach to emergency medicine takes the whole person into account.
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headshot silhouette

Shannon Billington, MD

Emergency & Trauma
I have a holistic approach to medicine.
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Thomas Rossini headshot

Thomas Joseph Rossini, MD

Emergency & Trauma
I care for every customer in the same manner, regardless of age, who they are, or where they come from.
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Melanie Smalley headshot

Melanie R. Smalley, RN, ONC

Orthopedic Trauma
I like being a calming and informative presence for my customers.
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Parissa Delavari headshot

Parissa Delavari, MD

Emergency & Trauma
I feel very fortunate to help people in the ER with unexpected illness or injuries.
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Jennifer Rickard headshot

Jennifer Rickard, MD, MPH

Emergency & Trauma, Critical Care, Acute Care Surgery
I provide compassionate, customer-centered care.
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Kaysie Banton headshot

Kaysie Banton, MD, FACS

Emergency & Trauma
I provide compassionate and attentive care.
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