About Us

We Treat Patients Better

Our mission—empowering our patients to achieve their best health—exemplifies our commitment to look at healthcare differently. But even more importantly, we look at you, the patient, differently. We believe that healthcare can be better and this is what really drives us.

At North Memorial Health, you have a voice and we listen. You have health goals and we have the knowledge and the tools to help you get there. Even when illness or injury steals your strength, we will not let it steal your power. We believe when you’re engaged and informed, you will have better health and a better life.

Empowering our patients

North Memorial Health started as a single hospital in 1954 by a doctor that wanted to do things differently—do things better.

Today, that inventive spirit continues throughout our network of 24 specialty and primary care clinics, urgent and emergency care offerings, medical transportation Opens in new window services and two hospitals—Robbinsdale Hospital and Maple Grove Hospital—not to mention the 350+ care providers and 6,000+ team members that are dedicated to delivering a more connected experience for our patients.

By providing better experiences, where you are in control, you can live your most vibrant life. We know good health is at the root of our well-being, but can a healthcare system make healthcare…healthier? We say yes.

Our mission, vision and values

Mission

Empowering our patients to achieve their best health.

Vision

Together, healthcare the way it ought to be.

Values

To provide the best care for our patients, their loved ones and each other, we will:

Advocate Courageously: We champion doing the right thing.
Rally Together: We see challenges as opportunities.
Respect Uniqueness: We show compassion for all.
Create Impact: We are accountable for the best possible outcomes.

“At North Memorial Health, we’re more than a healthcare system. We’re a team united by one mission, empowering our patients to achieve their best health. Critical to our mission are the shared values we live by. They are the DNA of what makes North, North, and they inspire our actions to provide the best care for our patients, their loved ones, and each other.”

– Trevor Sawallish, CEO

Executive Leadership Team

Trevor Sawallish | Chief Executive Officer

Trevor Sawallish joined North Memorial Health as Chief Operating Officer in 2023 and was appointed Chief Executive Officer in 2024. He is an accomplished leader of more than 20 years within the healthcare sector, including executive roles at Dean Clinic, Children’s Minnesota and SSM Health. He has made significant contributions at North Memorial Health with a focus on operational discipline, safety and optimizing patient experience. Trevor brings important range of expertise including hospitals, ambulatory, surgery centers and managed care to his role.

Dawn Backlund | Chief Compliance Officer

Dawn Backlund was named Chief Compliance Officer at North Memorial Health in 2020. She provides strategic direction and oversight of our compliance, privacy and risk management programs to ensure compliance with federal and state laws and regulations, internal policies and standards of conduct. Backlund joined North Memorial Health in 2018 as director, Coding, CDI and HIM. Prior to that, she served as system director, Corporate Compliance for Fairview Health Services.

Bjorn Gunnerud | Chief Strategy Officer

Bjorn Gunnerud joined North Memorial Health as Chief Experience and Marketing Officer in 2021 and became North Memorial Health’s first Chief Strategy Officer in 2023. Gunnerud oversees the development and execution of North Memorial Health’s operational plan, aligning departments throughout the system with a focus on delivering unmatched experiences, expanding equitable care, and driving North’s growth and reputation in the communities in which it operates and beyond. He is an accomplished marketer, brand builder and business strategist with 20+ years elevating global, regional and start-up companies. Active in the community, he serves on the board of YMCA of the North.

Carolyn Ogland, MD | President and Chief Medical Officer

Dr. Ogland joined North Memorial Health in 2018 as Chief Medical Officer, Ambulatory Services and became Chief Medical Officer for the system in May 2019. She provides clinical leadership and management for North Memorial Health providers, chairs the North Collaborative Care board and sits on the Medical Executive Committees for North’s hospitals in Maple Grove and Robbinsdale. Prior to joining North Memorial Health, Dr. Ogland served as vice president, Clinical Primary Care, at Ascension Medical Group Wisconsin and as vice president, Medical Affairs, at SSM Health/Dean Medical Group.

Shannon Sloan | Chief Human Resources Officer

Shannon Sloan joined North Memorial Health in 2022 as Vice President of Human Resources and became Chief Human Resources Officer in 2024. She is a relationship-oriented workforce lifecycle leader with more than 20 years of experience across multiple industries in human resources and operations. She connects strategic initiatives to drivers of organizational growth and team member engagement through building a workforce centered around North’s core values. Her expertise in workforce development and style of leadership led to being appointed to the Minnesota Governor’s Workforce Development Board in 2023.

Senior Leaders

Briar Andresen | General Counsel

Briar joined North Memorial Health in 2020 as General Counsel after spending 20+ years as a health lawyer at Fredrikson & Byron. She directs legal strategy for the health care system. She is a graduate of Drake University and University of Pennsylvania Law School.

Steve Beck | General Counsel

Steve joined North Memorial Health in 2020 as General Counsel after spending 30+ years as a health lawyer at Fredrikson & Byron. He directs legal strategy for the health care system. He is a graduate of Michigan State University and Northwestern University School of Law.

Nate Dell | Vice President, Revenue Cycle

Nate Dell joined North Memorial Health in 2018 and serves as Vice President of Revenue Cycle. He oversees strategy and operations for net revenue collections, balance sheet improvement, and cost reduction through organization structure of enterprise end-to-end revenue cycle process and technology optimization. Prior to joining North, Nate was a senior leader at Navigant and Huron in their Revenue Cycle teams.

Pam Doorenbos, MD | Vice President, Medical Affairs, North – Maple Grove Hospital

As Vice President of Medical Affairs, Dr. Doorenbos leads and supports clinicians and team members to ensure the highest level of care is delivered at North – Maple Grove Hospital. Dr. Doorenbos joined the North Memorial Health leadership team in 2015, but was part of the hospital medical staff since the hospital opened in 2009. Prior to joining the leadership team, Dr. Doorenbos served as a full time family medicine physician for over 20 years.

Paul Krogh | System Vice President, North Memorial Health Service Lines

Paul Krogh joined North Memorial Heath in 2013 as Director of Pharmacy Services and currently serves as System Vice President – Service Lines. He is accountable for oversight of the cardiovascular, neuroscience & orthopedics, trauma, emergency medicine, imaging, laboratory, pharmacy, chaplaincy, safety, security, facilities, biomed, nutrition & dietary, transport, and environmental services. Prior to joining North, he was Pharmacy Manager at Abbott Northwestern Hospital in Minneapolis, MN.

Mary Beth McDonald | Chief Ambulatory Officer

As Chief Ambulatory Officer, Mary Beth McDonald is responsible for all operations for North Memorial Health outpatient clinics, oncology and rheumatology infusion centers, home hospice, and community care management. Mary Beth brings more than 30 years of healthcare system experience, leading medical groups and transforming clinic practices into value-based care delivery models. Prior to joining North, she held medical group executive positions at Aurora Health Care, SSM Health and Ascension. Mary Beth received her undergraduate degree from the University of Wisconsin and her master of business administration degree from the University of Wisconsin – Milwaukee.

Mike Opat | Chief Business Development and Community Relations Officer

Mike Opat joined North Memorial Health in 2022 as its first Chief Business Development and Community Relations Officer. Opat leads system business development and outreach, as well as all aspects of government relations and strategic community partnerships and sponsorships. Before joining North Memorial Health, Opat spent 28 years as a Hennepin County Commissioner, leading a number of transformational projects spanning governance for Hennepin Healthcare, building and financing Target Field and transportation projects like the Bottineau Light Rail.

Scott Sampey | Vice President and Chief, Ambulance Services

Scott Sampey joined North Memorial Health in 2020 as Vice President and Chief of Ambulance Services. Scott provides executive leadership for 911 and critical care ground transport, the Air Care aeromedical program, community paramedicine, and the services that support these programs—all of which work together to deliver care to patients across Minnesota and northwestern Wisconsin. Prior to joining North Memorial Health, Scott served in a variety of EMS, nursing, air medical, and hospital leadership roles across the country.

Meetul Shah, MD | Vice President, Medical Affairs, North Memorial Health Clinics

In his role as Vice President of Medical Affairs, Dr. Shah supports all providers and team members in North Memorial Health’s primary and specialty care clinics. His main area of focus is to ensure the delivery of high-quality patient care through the improvement of current systems and processes. Dr. Shah joined North in 2019 as Chief Medical Informatics Officer, Ambulatory – and is a family physician by training, having practiced in outpatient and inpatient settings for more than 20 years.

Todd Stanhope, MD | Vice President, Medical Affairs, North Memorial Health Service Lines

Dr. Todd Stanhope joined North Memorial Health in 2014, contributing in both clinical and operational leadership capacities. His prior roles in the organization have included OB/GYN Section Chief, System Medical Director for OB/GYN, Physician Lead for OB Quality Committee, and Interim Vice President of Medical Affairs.

In his current role as Vice President for Medical Affairs – Service Lines, Dr. Stanhope drives the clinical mission of North Memorial Health, working closely with clinical teams to advance patient safety and quality initiatives across the system. He continues to provide compassionate patient care in our hospitals as a member of the North Memorial OB/Gyn hospitalists.

Gretchen Voge, MD | System Chief Medical Informatics Officer

Dr. Gretchen Voge, System Chief Medical Informatics Officer, joined North Memorial Health in 2020. In her current role, she provides leadership and guidance on the design and use of healthcare IT throughout the healthcare system. Dr. Voge is focused on utilizing technologies to improve patient outcomes, provider efficiencies, and communication within the healthcare team. She previously practiced as a neonatologist for over 10 years where she held multiple leadership roles at systems throughout the Twin Cities.

Wendy Ulferts, RN | Vice President, Patient Care and Chief Nursing Officer

Wendy joined North Memorial Health in April of 2017. As Vice President of Patient Care and Chief Nursing Officer, she oversees operations and clinical care at North’s hospitals in Maple Grove and Robbinsdale. Prior to joining North Memorial Health, Ulferts served as the Associate Administrator – Chief Nursing Officer at Rice Memorial Hospital in Willmar, MN.

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At North Memorial Health, we’re on a mission to change healthcare. We’re delivering unmatched customer service and empowering our patients throughout the Twin Cities to achieve their best health.

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