Welcome, Providers
Your one-stop-shop for all the news and tools you can use to improve patient experience, connect with resources and keep yourself informed at North Memorial Health.
Quick Links:
Tools & Resources
Our go-to virtual file cabinet that helps you do your job right.
Refer or Admit Patient
Call us anytime through our simplified call system, North – Robbinsdale Hospital One Call. We answer 24/7 and stay on the line with you until you’re connected to the right resource.
North – Robbinsdale Hospital One Call
1-800-230-2413
North – Robbinsdale Hospital One Call is available for:
- Emergent and trauma referrals
- Direct admits
- Emergent provider-to-provider consult needs
Direct Hospital Admissions: North – Robbinsdale Hospital
To schedule a direct admit, call North – Robbinsdale Hospital One Call:
1-800-230-2413.
- From 06:00 to 20:00, direct admissions patients check in at the Ambulatory Surgery Center on Floor 1 of the hospital atrium.
- After 20:00 on weekdays and on weekends, direct admit patients check in at the Emergency Department.
- Please instruct patients to tell the triage nurse that they are arriving as a “direct admit.”
Learn more about our Direct Admit Process
Specialty Referrals
To find or refer to a North Memorial Health-employed or affiliated specialist, use our Find a Doctor tool.
Oral and Maxillofacial Surgery
For more information, call 763-581-5360
To refer a patient, complete the form below and fax to: 763-581-5361
Referral Form
Maternal-Fetal Medicine
Call or fill out the referral form:
Phone: 763-581-5140
Referral Form
Request Transportation
Please note: This page is intended only for use of first responders and healthcare professionals requesting medical air or ground transportation for their patients. If you are a patient with a medical emergency, please dial 911.
North Memorial Health Medical Transportation
- Air Care Dispatch: 1-800-247-0229Flight transportation available 24/7 to any location in Minnesota, Wisconsin, Iowa, and/or North and South Dakota
- Ambulance transportation or transfer and wheelchair van transportation: 1-800-667-8421 or 763-581-2897
- General questions about North Memorial Health Air Care or Ambulance? Please email northambulance@northmemorial.com or call 763-581-9900 (all locations).
- Learn more at ambulanceservices.northmemorial.com
Ambulance & Air Transport Request Form
View Service Area Map
View Medical Necessity Certification Statement
Apply for Privileges
Our Medical Staff Services department at North Memorial Health is here to support you through every step of the credentialing and privileging process at our hospitals, clinics, and surgery center. We’re committed to making this process as smooth as possible for practitioners who wish to provide services at any of our facilities. We’re excited to help you get started and ensure you have everything you need to join our team.
How to Apply
- Submit this web form to request an Initial Credentialing Application
- Refer to the Credentialing Application Instructions to ensure you have gathered all necessary information before starting your application.
Required Documentation
- Immunizations
- Certificate of Liability Insurance
- Summary of any pending or settled malpractice claims
Reappointment
- The appointment cycle is valid for 3-years (36 months).
- Members will receive an email notification approximately four (4) months prior to the reappointment application deadline. This advance notice ensures timely processing and helps prevent any risk of membership expiration.
Maintaining Eligibility
- Our Credentialing team actively monitors the expiration of the following items to ensure continuous privileges for all members:
- State License
- DEA Registration
- Board Certification
- Liability Insurance
- In the event of an expiration, a member’s privileges will temporarily be inactivated, in accordance with the Hospital Bylaws and Credentialing Policy. For assistance, please contact our team via email at Expirables@NorthMemorial.com.
Hospital Affiliation Verification
- We are pleased to offer online primary source verification of North Memorial Health Hospital Affiliation for healthcare organizations and credentialing agents. If the system is unable to generate your affiliation letter, please contact the Medical Staff Office at 763-581-4280 or via email at Medical.Staff.Office@NorthMemorial.com.
How to Update Information
- The Medical Staff Services department is responsible for maintaining all credentialing files and ensuring that information is current and accurate. Please submit any changes related to the following information via email at Medical.Staff.Office@NorthMemorial.com:
- Changes to your Practice Location(s)
- Employment Change
- Name Change
- Malpractice/Liability Claims (pending or resolved)
- Malpractice/Liability Policy Change
Useful Tools & Must Reads
Required Learning
How we create a safe and caring environment for our patients and team members.
Available downloads:
- Annual Required Education Access via HealthStream
- For access to the HealthStream system, please contact the Medical Staff Office at Medical.Staff.Office@NorthMemorial.com
- North – Maple Grove Hospital Medical Staff Bylaws
- North – Robbinsdale Hospital Medical Staff Bylaws
- North Memorial Ambulatory Surgery Center of Maple Grove Bylaws
- Suboxone Education Document for Professional Staff
- Suboxone Education Attestation for Professional Staff
Key Contact Information
24/7 Physician Consult Line: 1-800-230-2413
Direct Admit Line: 1-800-230-2413
Air Care Dispatch Line: 1-800-247-0229
Emergency Department Fax: 763-581-9771
North Memorial Health Medical Staff Office: 763-581-4280 or email Medical.Staff.Office@NorthMemorial.com
Provider Services: 763-581-0970 or email provider.services@northmemorial.com
Epic Mobile Apps
To use Epic on a mobile device:
- First download Epic Haiku for iPhone, Epic Haiku for Android devices, or Epic Canto for iPad.
- Then choose the appropriate Epic application to configure it for use.
Careers & Education
North Memorial Health prides itself on providing a welcoming, tight-knit professional atmosphere, and empowers its team members to arm themselves with the knowledge and know-how to continue and improve upon our already-superlative standards of care.
Our programs are approved by the Minnesota Medical Association (through the AMA) and the Wisconsin Nurses Association (through the ANCC), and meet standards set by the National Registry of Emergency Medical Technicians.
North Memorial Health also seeks approval from other professional organizations for approved continuing education when programming is relevant for those groups.
Use our online registration tool to view detailed information about courses we offer.
North Memorial Health is committed to offering every team member the opportunity for purposeful work, professional and personal growth, and positive change. Matching you with the right practice opportunity is important to us. Through a personalized recruitment experience, we will help you find a facility that supports your personal and professional goals.
The North Memorial Health Department of Pharmacy Services provides care in the inpatient setting 24/7 and uses a decentralized pharmacy model.
Graduate rotations are offered for residents, fellows, medical students and Advanced Practice Providers (APPs), such as physician assistants, nurse practitioners, advanced nursing students (APRN, MSN), certified registered nurse anesthetists, and nurse midwives.
Contact: GraduateMedicalEducation@northmemorial.com
Rotation Request Process
Residents/Fellows
- Rotations are pulled from the New Innovations report.
- Onboarding checklist is signed via New Innovations 8 weeks prior to start date.
APP/Medical Students
Timeframe
- Requests for rotations should be submitted at least 6 weeks prior to the desired start date.
- Onboarding requirements should be completed at least 30 days prior to start date.
Rotation Request Process
- Identify a preceptor
- School coordinator submits a request with the following information to Graduate Medical Education inbox:
- Student Name
- Dates of Rotation
- Number of Hours
- Preceptor Name
- Department/Location
- Coordinators: If you are sending multiple rotation requests, feel free to share your existing student rotation spreadsheet.
- Requests are sent to preceptor and clinic/department administration for approval. There must be approval from both, or the rotation request will not be able to move forward.
- If approved, the student will complete the onboarding process through Clinician Nexus. Have the following documents ready for onboarding submission:
- Background check
- Vaccination records
- Photo for badge- professional headshot with solid background
- Once onboarding is completed, IT and badge access are requested. Preceptor and department/clinic will be notified via email when the student is cleared to start.
Partnerships
At this time, graduate level clinical rotations are limited to our strategic partners and cannot accept students from outside those programs. We appreciate your patience as we work to improve our clinical rotation process prior to allowing new rotation partnerships.
Unsure if there’s an agreement with your program? Contact GraduateMedicalEducation@northmemorial.com.
Clinical Research Tools and Resources
Clinical Research Resource Center
Visit our online Clinical Research Resource Center to view our centralized hub for information, support, and tools related to clinical research at North Memorial Health.
If you have questions about clinical research at North Memorial Health, contact the Research Office at Research.Office@northmemorial.com.
Human Research Protections Program
The North Memorial Health Human Research Protections Program (HRPP) is responsible for protecting the rights, safety, and welfare of patients participating in research occurring at North Memorial Health and ensuring compliance with applicable regulations and policies. The North Memorial Health Research Office guides and supports the offices and programs that make up the HRPP and serves as the point of contact for investigators or sponsors conducting research at NMH. North Memorial Health does not maintain its own Institutional Review Board (IRB) and relies on external IRBs for all non-exempt research.
Meet the Latest Care Team Colleagues
Michael Douglas, MD, MBA
Wyatt R. Palmer, DO
Sarah E. Carter, MD
Emma K. Jones, MD
Bethany Doran, MD, MPH
Go Nishikawa, MD, MCR
Katharine Krepp, MD
Brice Cowman, MD
Peter Hannon, MD
Sara Murray, MD, RPVI
Casey Groskreutz, DNP, APRN, AGPCNP-BC
Virgie Wolfe, MSN, RN, ACNPC-AG
Vy Jocson, DO
