Welcome, Providers

Refer or Admit Patient

Call us anytime through our simplified call system, North – Robbinsdale Hospital One Call. We answer 24/7 and stay on the line with you until you’re connected to the right resource.

North – Robbinsdale Hospital One Call
1-800-230-2413
North – Robbinsdale Hospital One Call is available for:

• Emergent and trauma referrals
• Direct admits
• Emergent provider-to-provider consult needs

Direct Hospital Admissions: North – Robbinsdale Hospital
To schedule a direct admit, call North – Robbinsdale Hospital One Call:
1-800-230-2413.

• From 06:00 to 20:00, direct admissions patients check in at the Ambulatory Surgery Center on Floor 1 of the hospital atrium.
• After 20:00 on weekdays and on weekends, direct admit patients check in at the Emergency Department.
• Please instruct patients to tell the triage nurse that they are arriving as a “direct admit.”

Learn more about our Direct Admit Process

Specialty Referrals
To find or refer to a North Memorial Health-employed or affiliated specialist, use our Find a Doctor tool.

Oral and Maxillofacial Surgery
For more information, call 763-581-5360
To refer a patient, complete the form below and fax to: 763-581-5361
Referral Form

Maternal-Fetal Medicine
Call or fill out the referral form:
Phone: 763-581-5140
Referral Form

Request Transportation

Please note: This page is intended only for use of first responders and healthcare professionals requesting medical air or ground transportation for their patients. If you are a patient with a medical emergency, please dial 911.

North Memorial Health Medical Transportation

• Air Care Dispatch: 1-800-247-0229Flight transportation available 24/7 to any location in Minnesota, Wisconsin, Iowa, and/or North and South Dakota
• Ambulance transportation or transfer and wheelchair van transportation: 1-800-667-8421 or 763-581-2897
• General questions about North Memorial Health Air Care or Ambulance? Please email northambulance@northmemorial.com or call 763-581-9900 (all locations).
• Learn more at ambulanceservices.northmemorial.com

Ambulance & Air Transport Request Form

View Service Area Map
View Medical Necessity Certification Statement

Apply for Privileges

Our Medical Staff Services department at North Memorial Health is here to support you through every step of the credentialing and privileging process at our hospitals, clinics, and surgery center. We’re committed to making this process as smooth as possible for practitioners who wish to provide services at any of our facilities. We’re excited to help you get started and ensure you have everything you need to join our team.

How to Apply

• Submit this web form to request an Initial Credentialing Application
• Refer to the Credentialing Application Instructions to ensure you have gathered all necessary information before starting your application.

Required Documentation

• Immunizations
• Certificate of Liability Insurance
• Summary of any pending or settled malpractice claims

Reappointment

• The appointment cycle is valid for 3-years (36 months).
• Members will receive an email notification approximately four (4) months prior to the reappointment application deadline. This advance notice ensures timely processing and helps prevent any risk of membership expiration.

Maintaining Eligibility

• Our Credentialing team actively monitors the expiration of the following items to ensure continuous privileges for all members:
  • State License
  • DEA Registration
  • Board Certification
  • Liability Insurance
• In the event of an expiration, a member’s privileges will temporarily be inactivated, in accordance with the Hospital Bylaws and Credentialing Policy. For assistance, please contact our team via email at Expirables@NorthMemorial.com.

Hospital Affiliation Verification

• We are pleased to offer online primary source verification of North Memorial Health Hospital Affiliation for healthcare organizations and credentialing agents. If the system is unable to generate your affiliation letter, please contact the Medical Staff Office at 763-581-4280 or via email at Medical.Staff.Office@NorthMemorial.com.

How to Update Information

• The Medical Staff Services department is responsible for maintaining all credentialing files and ensuring that information is current and accurate. Please submit any changes related to the following information via email at Medical.Staff.Office@NorthMemorial.com:
  • Changes to your Practice Location(s)
  • Employment Change
  • Name Change
  • Malpractice/Liability Claims (pending or resolved)
  • Malpractice/Liability Policy Change

Useful Tools & Must Reads

Required Learning
How we create a safe and caring environment for our patients and team members.

Available downloads:

• Annual Required Education Access via HealthStream
  • For access to the HealthStream system, please contact the Medical Staff Office at Medical.Staff.Office@NorthMemorial.com
• North – Maple Grove Hospital Medical Staff Bylaws
• North – Robbinsdale Hospital Medical Staff Bylaws
• North Memorial Ambulatory Surgery Center of Maple Grove Bylaws
• Suboxone Education Document for Professional Staff
• Suboxone Education Attestation for Professional Staff

Key Contact Information

24/7 Physician Consult Line: 1-800-230-2413

Direct Admit Line: 1-800-230-2413

Air Care Dispatch Line: 1-800-247-0229

Emergency Department Fax: 763-581-9771

North Memorial Health Medical Staff Office: 763-581-4280 or email Medical.Staff.Office@NorthMemorial.com

Provider Services: 763-581-0970 or email provider.services@northmemorial.com

Epic Mobile Apps

To use Epic on a mobile device:

1. First download Epic Haiku for iPhone, Epic Haiku for Android devices, or Epic Canto for iPad.
2. Then choose the appropriate Epic application to configure it for use.