Do You Need Urgent Care or Emergency Care?
When you need care fast, we are here to help.
While our urgent care clinics and emergency departments both provide immediate care for symptoms that can’t wait, it’s helpful to know what can be treated at each location to reduce wait times and get you the care you need when you need it.
Call 911 or go to the nearest emergency room if you have a medical emergency.
Urgent Care or Emergency Care?
Urgent Care
Urgent care can help you with the following:
- Abdominal pain
- Cough, flu and sinus infection
- Difficult or painful urination
- Dizziness
- Earaches
- Foreign body removal
- Headache
- Laceration repair
- Minor burns
- Minor eye injuries, infections and irritations
- Muscle aches and pains
- Palpitations
- Pediatric illnesses and injuries
- Pneumonia, bronchitis and asthma exacerbation
- Rash and poison ivy
- Sore throats
- Superficial abscesses
- Sports injuries
- Sprains, fracture and dislocations
- Urinary tract infections
- Vomiting and diarrhea
- Workers’ compensation
Locations
Emergency Care
Go to an emergency room or call 911 if you are experiencing:
- Chest pain or chest heaviness
- Shortness of breath
- Loss of consciousness
- Facial arm/leg weakness
- Slurred speech
- Confusion
- Sudden or severe pain
- Serious cuts or burns
- Uncontrolled bleeding
- Sudden severe headache
- Feelings of doom
- Suicidal feelings
- Severe allergic reaction
Locations
Virtual Urgent Care
Call 763-581-CARE or log in to MyChart to schedule a same-day or next-day appointment to speak with a provider over a secure video connection on your computer or mobile device.
Virtual urgent care visits are only available to established primary care patients.
Common conditions treated:
- Allergy symptoms
- Athletes foot and fungal infections
- Breast infection
- COVID and influenza
- Emergency contraception
- Head lice
- Heartburn, diarrhea, vomiting, and constipation
- Motion sickness
- Pink eye and stye
- Sinus, upper respiratory, and cough
- Skin concerns, rash, acne, and insect bites
- Sore throat
- STI screening
- UTI symptoms
- Vaginal discharge/irritation
Please note: We can only offer virtual urgent care visits to current North Memorial Health patients ages 12 or over who will be in Minnesota at the time of their visit. A MyChart account is required to conduct the virtual visit. Sign up for MyChart.
24/7 Call Center & Nurse Line
If you need assistance deciding which care type to choose, please call 763-581-CARE to reach our customer service representatives and nurses who are available for anyone, anytime, to answer health-related questions.
Symptom Checker
Use the Symptom Checker in MyChart to determine the severity of your symptoms, receive recommendations for care and schedule care if needed.