North Memorial Health Clinic – Elk River
Primary Care
Mon, Tues, Wed:
7:30 a.m. - 7 p.m.
Thurs, Fri:
7:30 a.m. - 5 p.m.
Urgent Care
Mon - Sat:
8 a.m. - 7 p.m.
Sun:
8 a.m. - 5 p.m.
Choose from one of our appointment options:
Non-Urgent Conditions
Answer a few questions and get a treatment plan for any of the following common health conditions:
- cough
- red eye
- urinary problems
- heartburn
- diarrhea
- sinus problems
- vaginal discharge/irritation
- skin concerns
If you have an urgent need to see a medical provider, please call 763-581-2273. If this is a medical emergency, please call 911.
Appointment Options
eVisit Appointment through MyChart
- MyChart eVisits provide an easy avenue to get a diagnosis, treatment plan, and prescription for common health conditions within 24 hours.
- Available seven days a week from 8 a.m. – 7 p.m. through MyChart
- A $40 fee will be pre-authorized on your credit card but only applied if a health condition is diagnosed and treated online. Payment is required upon diagnosis.
- North Memorial Health does not submit eVisit bills to your insurance. Insurance reimbursement varies by plan.
Primary Care
Primary care is the place to turn to for health and wellness needs for adults and children. From health maintenance and prevention to acute care needs to managing chronic conditions. We are committed to building a trusting relationship between you and your provider and empowering you to achieve your best health.
Appointment Options
Virtual Visit
- Available Mon: 7:40 a.m. – 7 p.m. Tues, Wed: 7:30 a.m. – 7 p.m. Thurs, Fri: 7:30 a.m. – 5 p.m.
- For video visits you will need a secure internet connection, a home computer, or mobile device with a camera and/or microphone. For more information download our Video Visits Customer Guide.
In-office Visit
- Available Mon: 7:40 a.m. – 7 p.m. Tues, Wed: 7:30 a.m. – 7 p.m. Thurs, Fri: 7:30 a.m. – 5 p.m.
- Download the MyChart mobile App for a safer & smoother check-in process
- Learn how our COVID-19 precautions are keeping you safe.
North Memorial Health Clinic – Elk River
800 Freeport Ave. NW
Suite 100
Elk River, MN 55330
Phone: 763-581-5200
Fax: 763-581-5201
Primary care is open Monday: 7:40 a.m. to 7 p.m., Tuesday and Wednesday 7:30 a.m. to 7 p.m., and Thursday and Friday 7:30 a.m. to 5 p.m.
North Memorial Health Urgent Care – Elk River is open Monday through Saturday, 8 a.m. to 7 p.m., and Sunday, 8 a.m. to 5 p.m., except for the following:
*Closed on New Year’s Day, Memorial Day, July 4th, Labor Day, Thanksgiving, & Christmas Day
*Open 8 a.m. to 5 p.m. on New Year’s Eve, Easter, & Christmas Eve
About Your Visit
Primary Care
North Memorial Health primary care clinics focus on health maintenance, wellness, and managing chronic conditions, building a lifetime of trust and comprehensive health care between you and your providers, right in your own neighborhood.
Primary care is the place to turn when you need:
- Preventive care for the whole family: disease prevention, family planning, health education and promotion, wellness visits, and more.
- Diagnosis and treatment of acute illness such as cold & flu, ear infections, and the like.
- Management of commonly seen chronic conditions, such as asthma, anxiety, COPD, depression, diabetes, hypertension, thyroid dysfunction, and more.
- Physical exams.
- Vaccines.
- Lab work: blood glucose, blood tests, pap smears, pregnancy, STI testing, urinalysis, and more.
Preparing for Your Visit
Prior to your appointment, here are some helpful tips:
- Please arrive 15 minutes early for your visit
- Bring all of your medication bottles or a current list of medications
- Pay out-of-pocket expenses before you arrive or upon arrival to your appointment using MyChart. If you have questions about payment options, talk to your care team at your appointment or call our business office at your convenience at (763) 581-4479.
- Please note, we require a 24 hour cancellation notice
- Complete the form questionnaire below prior to your visit to allow for a quicker check in
Download the MyChart Mobile App
With the MyChart mobile app, you can access your health record and care information all in one secure, convenient location. Anyone with a MyChart account can download and use the app for free.
- Check in for your appointment right from your vehicle using the Hello Patient feature. When you arrive at the clinic for your appointment, a notification will be pushed to your phone enabling you to check in, which will help minimize your time waiting in the clinic.
- Message your care team
- Pay a medical bill
- Do an E-Visit
- Request prescription refills (filled within 1-3 business days)
- View test results and much more.
Download the app now to get started.
Urgent Care
Because illness doesn’t always make an appointment. North Memorial Health urgent care provide convenient care for inconvenient timing. Open every day (except some holidays) Monday through Saturday, 8 a.m. to 7 p.m. and Sunday, 8 a.m. to 5 p.m. We can help with acute illness, diagnosis, and relief, from headaches and cuts to pneumonia and bronchitis.
Urgent care is the place to turn when you need help with:
- Asthma management
- Foreign body removal
- Minor eye injuries/infections/irritations
- Incisions or abscesses
- Sprains and fractures
- Imaging: EKG, X-ray
- Labs: blood glucose, CBC, flu, Mono, pregnancy testing, strep, TB skin test, urinalysis
- Vaccines: Flu, hepatitis, MMR, shingles and tetanus
Virtual Doctor Visits
From virtual video visits to in-person care, North Memorial Health is here for you. Now there are more ways than ever to receive the care that you need, when and where you need it.
Access Your Records with MyChart
Creating a MyChart account puts you in the driver’s seat for your healthcare. Use MyChart to:
- Schedule an in‑office, e‑visit, video or phone appointment
- Message with your care team
- Pay a medical bill
- Get a cost estimate
- Request prescription refills
- View test results and much more
24/7 Nurse Line
Our nurses are standing by 24/7 to help you find the kind of care or clinic you need. Just call 763-581-CARE.
Interpreter Services
We offer support options for deaf, hard of hearing, language assistance and translation services. These services are all free of charge and available 24 hours a day, seven days a week for customers at North Memorial Health.
Services & Programs
Asthma
Asthma is a common health concern. Your primary care physician can take your health history and lifestyle into account and help you manage your chronic condition so that you can get back to working, learning, and playing in your own community. Hear that? It was the sound of a deep, relaxed breath.
Diabetes Education
Our diabetes-management–certified physicians, physician assistants, nurses and dieticians will give you customized advice and guidance for your diabetic conditions.
Learn More about Diabetes EducationFamily Medicine
- Preventive care for the whole family: disease prevention, family planning, health education and promotion, wellness visits, and more.
- Diagnosis and treatment of acute illness such as cold & flu, ear infections, and the like.
- Management of commonly seen chronic conditions, such as angina, anxiety, arthritis, COPD, depression, diabetes, hypertension, thyroid dysfunction, and more.
- Vaccines.
Imaging
When your care team orders specialized tests or procedures to help develop a diagnosis and care plan with you, our imaging teams are there to give you the inside scoop.
Learn More about ImagingLab Services
Each North Memorial Health family medicine clinic is equipped with on-site lab services, saving you time and preserving your confidentiality while creating a streamlined review process for your health care team. Get general health screenings, pregnancy testing, diabetes work, cancer screenings, and more.
Learn More about Lab ServicesMen's Health
For routine care to the sometimes complex or chronic conditions that can appear in older men, North Memorial Health teams are prepared to diagnose and treat to keep you in tip-top shape.
Learn More about Men's HealthNewborn, Pediatric, and Adolescent Medicine
Our smallest people tend to be our biggest worries—and are still building their immune systems. We’ll tend to them with the TLC babies, tots, and teens need to set them up for a lifetime of good health.
Podiatry
Our full-time podiatrists focus on disease and disorders of the foot, and will work with you from consultation to surgery, forefoot to ankle reconstruction.
Learn More about PodiatryReferrals
While we routinely check things such as the health of your ears, nose, and throat, we can also guide you to specialists and provide referrals to get you the specialty help you need.
Weight Loss - Family Medicine
Manage your weight and your long-term health with a health professional, bringing your body mass index, blood sugar, and blood pressure into balance at healthy levels.
Women's Health
From emerging adolescence to amazing aging, we understand all the stages of women’s health. You can trust your provider to walk with you through all the changes you experience as a woman—plus referrals to any specialties you may ever need.
Learn More about Women's HealthCare Team
Our highly trained experts empower you with the knowledge and the support you need to get the healthcare you want.
Julie Ganfield, RN, CDCES
Alyas Masih, MD
Tricia Nesser, PA-C
Mark Brooks, MD
Allison Buth, MSN, NP-C
Greta Hokanson, DNP, APRN, CNP
Keith A. Canter, DPM
Elycia Matushin, MD
Melissa Lachowitzer, APRN, CNP
Steven R. Sabers, MD
Jasmine Folger Latterell, MD
Nicole Clements, PA-C
Nancy Hassan, PA-C
Clay Romanek, PA-C
