North Memorial Health Hospital

North Memorial Health Hospital

3300 Oakdale Ave. N.
Robbinsdale, MN 55422

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Main Phone: 763-520-5200
Emergencies, call 911

Inpatient and emergency care services are offered 24 hours a day, seven days a week.

Please note:
Certain outpatient care services, administrative departments, and food and retail locations have regular business operating hours.

Welcome to North Memorial Health Hospital

Providing year-round, round-the-clock inpatient and emergency room care for more than 60 years has made North Memorial Health Hospital a healthcare industry leader, not just in our own Robbinsdale neighborhood, but across the metro. It is our joy and privilege to provide exemplary care to all.

Parking

North Memorial Health Hospital provides a range of parking options, from curbside hospital valet parking to paid and discounted ramps, to free parking lots with a shuttle.

  • Main Hospital Ramp: Offers hourly paid parking.
  • North Memorial Health Specialty Center: Park in the Specialty Center lot and take a shuttle to the hospital Monday through Friday, 5:30 a.m. to 5:15 p.m., except for major holidays, including New Year’s Day, Memorial Day, Fourth of July, Labor Day, Thanksgiving, and Christmas.
  • Oversized vehicle parking: Call the Safety & Security team at 763-581-2160 for help.
  • Valet: Available at the Main entrance, Monday through Friday, 5 a.m. to 8:30 p.m. Cost is just $5.
    Also available at the Emergency department entrance 7 days a week, 11 a.m. to 11 p.m. No charge.
  • Discounted parking passes: Find them at the Atrium Gift Shop–$10 for 3 passes, $15 for 5 passes.

Visiting Hours

You can choose who you would like to visit you and when, and you can share these preferences with your healthcare team.

For the safety of our customers, caregivers, and other visitors, people who are sick with a fever, rash, cold, or flu should not visit the hospital.

Most doors are locked after 8 p.m. After that time, visitors should use the main or emergency entrances. They must get a visitor pass at the information desk or security office, both of which are located on the plaza level

Rooms and Lodging

It is important to us that your stay is as comfortable as possible. We’ll maintain your privacy, clean your room, refresh your linens, give you control of your room’s thermostat, and are available at the push of a button for your questions. We also offer free Wi-Fi and iNvision education and entertainment on your television for your convenience.

Additionally, we offer room rentals in our North Lodge to your out-of-town family or friends. Rooms are rented on a first-come, first-serve basis by calling Environmental Services at 763-581-2290, Monday through Friday, 8 a.m. to 8 p.m. To register in the hospital, go to Environmental Services on the plaza level behind the cafeteria.

Meals and Food

North Memorial Health Hospital offers up to 15 menus daily to cater to your personal dietary needs, including heart-healthy, low-sugar, and low-sodium. We serve meals from 6:30 a.m. to 6:30 p.m., every day. Your guests can order a room-service meal for $8, or they are welcome to bring hospital Café or Atrium-purchased meals to your room to enjoy with you.

Security and Escort

To report safety concerns or to request an escort to your vehicle, visit the security office on the plaza level between the atrium and cafeteria, or call 763-581-2160.

Support Services

North Memorial Health Hospital prides itself on clear communication with all of our customers.

Nurses can help equip you with any tools you need for the best possible care. This includes:

  • Sign-language or foreign-language interpreters available to help you fully understand your condition and care plan.
  • Pocket Talkers and TTY/TTD compatible phones available for the deaf and hard of hearing
  • Social Work and spiritual care.
  • Medical record and health-care directive access and support.
  • SafeJourney—access to our hospital–based domestic abuse advocacy program.
  • Organ donation information.
  • Financial Advocacy representatives available to assist with any of your questions.
  • Customer representatives.

Preparing For Your Arrival

For planned hospitalizations, a hospital representative may call you a few days prior to your admission to pre-register you for your stay. You will be asked for information about your health, emergency contacts, billing and insurance coverage. Be sure to bring your insurance card to the hospital the day of your appointment so that it can be scanned. Please bring a photo ID, too, if you have one. This will help your admission go smoothly once you arrive at North Memorial Health. If you have any questions about pre-registration, please call Admitting at 763-581-4474.

Pre-admission Forms for Childbirth

To prepare for the birth of your baby, we ask that you complete the forms described below. Completing these forms prior to your stay at North Memorial Health gives you one less thing to worry about and will allow for a smoother registration and more satisfying birth experience.

Click here to download a packet pre-admission forms, which includes:

  • Pre-Admission Registration
  • Birth Preferences
  • Birth Certificate Information

The preregistration form can be completed and returned six to eight weeks prior to your due date. Please return it by mail or fax.

North Memorial Health Hospital
Admission Office
Labor and Delivery Preadmission
3300 Oakdale Avenue North
Robbinsdale, MN 55422-9988

Fax – 763-581-8371

Optional Infant Photography
We offer professional photography services and the opportunity to place photos of your baby on in an online photo gallery. A photographer will meet with you to explain these services when you are admitted to North Memorial. Download an Infant Photography Release Form.

If you have any questions about our forms, please call 763-581-4360.

Services & Programs

Cancer / Oncology

Prevent, detect, treat. Our North Memorial Health Cancer Center has been providing premier cancer care for more than 40 years. Our careful, experienced plans, coupled with our interest in clinical trials and ongoing education, put us at the forefront for quality cancer treatment. In fact, our North Memorial Breast Center customer surveys consistently return a 100 percent willingness to recommend our facilities and services to others.

Learn More about Cancer / Oncology

Emergency & Trauma

Our Level I Trauma Center makes us a leader in trauma care. Our team and technology tackle the most challenging cases, 24 hours a day, 7 days a week. If you are experiencing a sudden onset of severe symptoms, such as chest pain, confusion or slurred speech, suicidal feelings, or uncontrolled bleeding, please go to the emergency room or call 911 immediately.

Heart & Vascular

North Memorial Health provides best in class Heart & Vascular care. When you need care STAT, we are here with one of the fastest response times in the nation for heart attack. And, when you need comprehensive care that empowers you to achieve your best health, we offer long-term care from a cardiac team that partners with you every step of the way.

Learn More about Heart & Vascular

Pregnancy & Birth

Because becoming a family should be a safe, healthy, joyous event. Our Family Birth Center believes all births are natural, regardless of the techniques or ways a baby arrives into the world. Enjoy large labor suites outfitted with bubble tubs. And experience an unmatched staff, including award–winning, IBCLC-certified lactation care, a 24/7 neonatal nurse practitioner, and a 24/7 in-house obstetrician. We also have the facilities and technology needed for more complex births, including maternal-fetal medicine, and a Level 3 NICU.

Learn More about Pregnancy & Birth

Stroke

We’re overachievers when it comes to comprehensive stroke care: We’re fast, we’re thorough, and we offer the latest treatment options. We also consistently exceed the national guidelines for care. That’s why we have been recognized nationally with the Gold Plus Achievement Award, and as a Comprehensive Stroke Center by Det Norske Veritas. We also were the first hospital in Minnesota to implement stringent data and analysis to improve our care, and we contribute to national research through the National Institute of Health and industry-funded trials.

Learn More about Stroke

Surgery

We’re overachievers when it comes to comprehensive stroke care: We’re fast, we’re thorough, and we offer the latest treatment options. We also consistently exceed the national guidelines for care. That’s why we have been recognized nationally with the Gold Plus Achievement Award, and as a Comprehensive Stroke Center by Det Norske Veritas. We also were the first hospital in Minnesota to implement stringent data and analysis to improve our care, and we contribute to national research through the National Institute of Health and industry-funded trials.

Learn More about Surgery

Care Team

See all providers for this location
Chris Mertz headshot

Chris Mertz, PsyD

Neuropsychology
I'm passionate about making a connection with customers.
View Full Bioof Mertz, Chris
Deepak Kademani headshot

Deepak Kademani, MD, DMD, FACS

Oral and Maxillofacial Surgery, Head and Neck Surgery
I believe in treating customers with respect and empathy as though they were members of my own family.
View Full Bioof Kademani, Deepak
headshot silhouette

Carrie Michels, CRNA

Anesthesia
I provide compassionate, customer-centered care.
View Full Bioof Michels, Carrie
Nicholas Busch headshot

Nicholas J. Busch, MD

Emergency & Trauma
I provide customer-centered care in an emergency.
View Full Bioof Busch, Nicholas
Jennifer McKeand headshot

Jennifer McKeand, PA-C

Gastroenterology / Digestive Health
I enjoy getting to know my customers, understanding their needs, and providing them the best care possible.
View Full Bioof McKeand, Jennifer
Christopher Palmer headshot

Christopher John Palmer, MD

Emergency Medicine
I enjoy caring for customers of all ages with emergency conditions.
View Full Bioof Palmer, Christopher
Emily Ragaini headshot

Emily Ragaini, MD

Emergency & Trauma
I aim to engage customers in shared decision making.
View Full Bioof Ragaini, Emily
Holly Schrupp Berg headshot

Holly Schrupp Berg, MD

Emergency & Trauma
I'm committed to providing the highest quality acute medical and trauma care for customers of all ages.
View Full Bioof Schrupp Berg, Holly
Dominic Marcuccio headshot

Dominic Marcuccio, PA-C

Emergency Medicine
I’m honest, hardworking and trustworthy.
View Full Bioof Marcuccio, Dominic
Ben Dolan headshot

Ben J. Dolan, MD

Emergency & Trauma
I strive to inform and involve customers and their families as much as possible.
View Full Bioof Dolan, Ben
Andrew Arthur headshot

Andrew F. Arthur, MD

Orthopedic Surgery
I work to deliver exceptional service and compassionate care to all my customers.
View Full Bioof Arthur, Andrew
Robert Deisz headshot

Robert Deisz, MD

Emergency & Trauma
I feel it is important to communicate with customers and families in a way that helps relieve the stress of an ER visit.
View Full Bioof Deisz, Robert
Kourtney Kemp headshot

Kourtney Kemp, MD, FACS

Emergency & Trauma
I strive to establish a bond of trust with my customers.
View Full Bioof Kemp, Kourtney
Amy Knopke headshot

Amy Knopke, MD

Pulmonary Care, Critical Care
I believe that truly individualized care requires understanding the whole person.
View Full Bioof Knopke, Amy
Shanon Harper headshot

Shanon Harper, DNP, AG-ACNP-BC

Emergency & Trauma
I take a customer-centered approach to nursing.
View Full Bioof Harper, Shanon
headshot silhouette

Kathleen Mary Maurer, MD

Internal Medicine
I treat customers with compassion and listen carefully.
View Full Bioof Maurer, Kathleen

Groups & Classes

Prostate Cancer Education and Support Group

This ongoing group offers the latest information and camaraderie for men and their families. Men from all phases of a prostate cancer diagnosis can attend. This includes newly diagnosed, those…

Learn More about Prostate Cancer Education and Support Group

Bariatric and Metabolic Surgery Support Group

This discussion is geared toward individuals who have undergone weight loss surgery, but anyone considering surgery is welcome to listen.

Learn More about Bariatric and Metabolic Surgery Support Group

Intensive Aphasia Program

These monthly sessions offer effective rehabilitation for stroke survivors with aphasia. In this innovative program, customers participate in treatment sessions for three and a half hours a day, five days…

Learn More about Intensive Aphasia Program

Caregiver Support Group

Please consider joining us if you need to learn more about how to care for your loved one or feel you want support from others that are walking a similar…

Learn More about Caregiver Support Group